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Zodiac MX6 Suction Side Pool Cleaner
About this business
The directions are very poor and thus it was difficult to set up and ... The directions are very poor and thus it was difficult to set up and is not working as I think it should.
Business response:
Zodiac Pool Systems says: Dear Susan, We apologize for your poor installation experience. We'd like to help you make any necessary adjustments. Please contact us at feedback@zodiac.com including your contact information and we will reach out to you to assist. You can also contact a local pool professional to make the adjustments on-site. For your reference, we have more thorough instructions available online at the Zodiac website here: http://www.zodiacpoolsystems.com/en/products/suction/mx6 Best Regards, Zodiac Pool Syst... read more
Biggest waste of money EVER!!!!!! This is the WORST piece of pool cleaning equipment I've ever acquired. If you have more than a small leaf the piece of junk stops. Unfortunately I packed up my old equipment in the box it came in and gave it to charity. I should have kept the old one and given this to charity!!!! It is cute but does not work worth a damn - save your money and vacuum yourself.
Business response:
Zodiac Pool Systems says: Dear Amazon Customer, We are very sorry to hear you're experiencing some issues with your MX6 cleaner. We'd like to see if we can improve your experience. Please contact us at feedback@zodiac.com including your contact information and one of our representatives will reach out to you to discuss this further. Sincerely, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Works great for the first year Works great for the first year. Then gets lazy and will work intermittently. Taken it a part several times to see if something is stuck, tried to silicone lube the bits and bobs, and to no avail, nothing seems wrong mechanically. My pool guy calls it his brother in law. "works when he feels like it". Move on, spend the extra dough, and get something real.
Business response:
Zodiac Pool Systems says: Dear Matt, We're sorry to hear you're experiencing issues with your MX6 cleaner. We'd love to speak with you to help identify the problem and provide a solution. Would you please contact us at feedback@zodiac.com including your contact information? Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
this one works fine. Don't expect anything more than an "okay" job FOR THE MONEY compared to other costly pool vacuums, this one works fine. Don't expect anything more than an "okay" job. That being said, if you keep your poos somewhat clean this vac will work just fine.
Business response:
Zodiac Pool Systems says: Dear rcarie, Thank you for your feedback. We are sorry to hear this product is performing just "okay" for you. We would be interested in learning more about your experience to see how we can improve. Would you be willing to provide us with more information? If so, please contact us at feedback@zodiac.com with your contact information. Thanks again, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
This product doesn't move a bit; it doesn't pick ... This product doesn't move a bit; it doesn't pick any debris either. I was doing some repair in the pool while i bought so i couldn't use it right away but when i used it 4 months after it was too late to return it, i guess. I t didn't work for me at all
Business response:
Zodiac Pool Systems says: Dear Yecid, We are sorry to hear you had a poor experience with the MX6 pool cleaner. Sometimes when pool repairs or renovations occur, there will be fine debris in the pool that can clog the filter and get clogged in the cleaner, preventing proper performance. This may have been the case with your cleaner, but we'd like to speak with you to gather more information. Please contact us at feedback@zodiac.com including your contact information and we will reach out to you to discuss this further. Th... read more
One Star Worked for about a week and stopped working.
Business response:
Zodiac Pool Systems says: Dear Amazon Customer, We're sorry to hear you experienced issues with your MX6 cleaner. Please contact us at feedback@zodiac.com including your contact information and we will have one of our customer support specialists reach out to you. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Don't buy it I bought the vacuum and filter for 300 dollars. It doesn't work and I sent back and paid 49 dollars. The seller told me that I will get 50% back only. The vacuum was defective, why would I get 50% back on an item that doesn't work. It would be different if I said I don't like it. It doesn't work. Just lost my money and spent 49 more to send it back. Don't buy this item, it's a scam :(
Business response:
Zodiac Pool Systems says: Dear Amazon Customer, We're sorry to hear you had a poor experience with your MX6 Automatic In-Ground Pool Cleaner. Please send us an email to feedback@zodiac.com and we will discuss this situation with you further. Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Beware of need for large pump Will not work at all with my 1 hp pump. Be careful, it seems to require a large pump. It was advertised as working with low flows.
Business response:
Zodiac Pool Systems says: Dear Amazon Customer, We apologize for any performance issues you may be experiencing with your cleaner. The MX6 is a low-flow cleaner and should function with a 1-horsepower pump. You may be having some other issues that are affecting its performance. The following troubleshooting suggestions can be found on the MX6 product page under the FAQ section and the heading "Cleaner does not move or moves slowly". Also, the product manual will have more details about making these adjustments. The manual... read more
does not suck big leaves works ok, does not suck big leaves, the hose needs to be longer. the hose leak some air consider a robotic cleaner for larger pools
Business response:
Zodiac Pool Systems says: Dear Amazon Customer, Thank you for sharing your experience with the MX6 pool cleaner. We're sorry you experienced some frustration with the cleaner and will take your suggestions into consideration for future product developments. Wishing you all the best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Frequently asked questions about Zodiac MX6 Suction Side Pool Cleaner
How is Zodiac MX6 Suction Side Pool Cleaner rated?
Zodiac MX6 Suction Side Pool Cleaner has a 3.7 star rating with 3,728 reviews.
When is Zodiac MX6 Suction Side Pool Cleaner open?
Zodiac MX6 Suction Side Pool Cleaner is open now. It will close at 6:00 p.m.