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Zodiac MX6 Suction Side Pool Cleaner
About this business
Annoying propensity to get stuck. We have had this cleaner for almost 2 years and it has been a love hate relationship. I love that when it is not stuck at the swimout it actually cleans well. I hate that it is always stuck in the same spot continuously. Move it and it goes right back to the same spot almost like a magnet. I find this extremely annoying because it does it so frequently. The hoses are twist and lock but the hose breaks easily and are not exactly cheap. We have replaced 9 hose sections so far. If your pool doe... read more
Business response:
Hi readermom3, Thank you for your feedback. We're sorry to hear the MX6 is not meeting your pool cleaning needs. We take customer satisfaction very seriously and we'd like to speak with you about this to see how we may be able to assist. Please contact us at feedback@zodiac.com including your contact information and we will reach out to you as soon as possible. Sincerely, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Worked great the first few weeks I bought this unit last summer. Worked great the first few weeks, but then it went into going straight and falling back . No matter what I tried ( more hose, less hose, pool vacuum hose, etc), it would fall backwards, so I'm disappointed with this robot, this is the second summer and still only cleans a few feet then falls backwards, I've reduced the suction, everything and to no avail it sucks...no pun intended ! Haha
Business response:
Hi Marcus, We want to help! Please contact us at feedback@zodiac.com with your phone number and home address and one of our product specialist will reach out to assist you. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Get's stuck on ladder I wouldn't recommend this pool cleaner. It got stuck twice within ~ 15 minutes of putting it in the pool. It climbed the wall and then got jammed under the ladder each time. Kinda sad that a pool cleaner wasn't designed to work with a ladder in the pool. I'm returning it since it's useless if it gets stuck so easily.
Business response:
Hi BTrueReview, Sorry for the frustration. You can always install a ladder guard, such as the G21 to resolve this issue. Product Link: https://www.amazon.com/Zodiac-G21-Panels-Ladder-Replacement/dp/B004VU8SMW/ref=sr_1_1?ie=UTF8&qid=1497904333&sr=8-1&keywords=pool+ladder+guard We hope this resolves the problem. If the guard does not help, feel free to contact us at feedback@zodiac.com for additional assistance. Sincerely, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
I was referred to this item by a pool expert ... I was referred to this item by a pool expert? Nevertheless for my pool that has many seating areas the unit seems to always get stuck in a corner. (soft or otherwise) If unattended to it will stay there for the entire cleaning cycle. Not functional for me at all!
Love how well this vacuum works Love how well this vacuum works, but was a little disappointed that not enough hoses come with it, even with our relatively small in-ground pool. It's so strong that it would try too hard to reach unreachable areas of the pool and dislodge itself from the filter intake. Had to order 3 more hoses at nearly $20 each. At least now it's functioning properly.
It worked great for about 30 minutes and the tracks got stuck ... This thing is a piece of junk!!! It worked great for about 30 minutes and the tracks got stuck and wouldn't move anymore. I opened it up to see if there was something stuck in it. Nothing was clogging it. The track is defective. Zodiacs warranty sucks. They would not exchange it or give me my money back. They told me that they would refund 50% on something that I paid full price for that doesn't work. DO NOT BUY THIS ITEM!!! Total waste of money!!!
Two Stars Not as powerful as our last sweep. Its alright......... but wouldnt but it again
HORRIBLE COMPANY! WASTE OF MONEY ZERO STARS. This DOES NOT WORK. WHEN TRYING TO RETURN IT, I GET NOTHING BUT A BS! HORRIBLE COMPANY! WASTE OF MONEY!
Babysitter Bare bones performance: 1. Cleans most algae from bottom and even less on sides and steps. 2. Very easily plugged by small leafs. Refer to photo. 3. It looks cool, but the performance is not so cool. 4. I had a generic creepy crawly that worked much better. I am disappointed.
Business response:
Dear Mr. MOGOM, We're sorry to hear you've had a poor experience with the MX8 pool cleaner. We'd take customer satisfaction very seriously and would like the opportunity to speak with you about this. Please contact us at feedback@zodiac.com with your phone number and we will do what we can to assist you. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Frequently asked questions about Zodiac MX6 Suction Side Pool Cleaner
How is Zodiac MX6 Suction Side Pool Cleaner rated?
Zodiac MX6 Suction Side Pool Cleaner has a 3.7 star rating with 3,728 reviews.
When is Zodiac MX6 Suction Side Pool Cleaner open?
Zodiac MX6 Suction Side Pool Cleaner is open now. It will close at 6:00 p.m.