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Zodiac MX6 Suction Side Pool Cleaner
About this business
Doesn't last Had unit for about 1 year. Every section of hose is cracked in multiple places and useless which renders the entire unit useless. Very disapointed.
Business response:
Dear B. Walker, We apologize for your disappointing experience. Please allow us to assist you! Email us at feedback@zodiac.com including your contact information to receive help from one of our product support specialists. Highest Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
The suction is good but still stopped and got really slow and ended ... This little vacuum started out ok, but spent more time along the sides of the pool than in the middle or going across. It also got really really slow and it would stop and when we thought it was stuck there would be nothing there. The suction is good but still stopped and got really slow and ended up being a big disappointment and not worth the money spent. It would just stop rolling and moving even when there was nothing stuck in the suction at the bott... read more
Business response:
Dear Kalah, We're very sorry the MX6 is not meeting your pool cleaning needs. It's important to us to ensure our customers are satisfied with our products. We may be able to walk you through some adjustments to improve the cleaner's performance. Would you please provide us with your phone number and address at feedback@zodiac.com to allow us to assist you? You may also find the product FAQs and owner's manual resources helpful which are available here: https://www.zodiacpoolsystems.com/en/products/suction/mx6 Thank you v... read more
MX6, Nice looking. The Zodia MX6 starts out ok, but within minutes, it goes into a spin cycle. It turns and turns then starts climbing but soon returns to spinning. This happened after I had it past the return date. Otherwise I would have returned it. This product is quite expensive and it should have worked better. I do not recommend this product.
Business response:
Hello Oscar, We are sorry to hear that you're having issues with your MX6 cleaner and we'd like to try and help. Please email feedback@zodiac.com with your contact information and a representative will contact you. We look forward to hearing from you. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Caution: Don't trust the HYPE I'm not one to leave bad reviews, but when something isn't what it stands up to be... it should be pointed out. I bought this contraption a few months ago. Before I had a Hayward in the pool. I bought this because of all the positive reviews and because people wrote that it did an amazing job and I also watched the videos of how it cleans. I can't say this machine cleans. It misses areas in my pool constantly. Why pay for something to vacuum automatically if it isn't going to do the pool correct... read more
Business response:
Hi JayBee, Thank you for your feedback! We're sorry the MX6 suction cleaner did not meet your expectations. The MX6 does clean in a random pattern, but over several hours should cover all areas of your pool. If there are significant areas that are missed, we can help guide you through some adjustments that will improve coverage. We'd love the opportunity to speak with you to find out if we can help resolve any performance issues you may be having. Would you please email us at feedback@zodiac.com providing us with your con... read more
Would reallly like to try this out Just received this Zodiac MX6 yesterday. There isn't a manual - found one online. Can't hook up to my new pool dedicated suction line. Apparently I need a Safety Vac Wall Fitting. Which the manual says is not included with the purchase. And it isn't included. Now I don't know which type of size of Safety Vac Wall Fitting to purchase. Does anyone have any idea where or what type of Safety Vac Wall Fitting I should purchase? Would reallly like to try this out, but am stumped. If I ever get it... read more
Business response:
Dear Susan, We'd love to help you figure this out. The MX6 cleaner can be installed at a dedicated suction line or at the pool skimmer. For more details about the skimmer installation, visit the MX6 product page and refer to the product manual here: https://www.zodiacpoolsystems.com/en/products/suction/mx6 We would also be happy to speak with you over the phone! Please feel free to send us your contact information at feedback@zodiac.com for assistance. Then we will have a representative reach out to you. All the Best, Zo... read more
Don't buy any zodiac products Works good so far
Don't buy any zodiac products Don't buy any of their products. I stupidly bought this after my TR2D suctiom cleaner tire its diaphragm after a whole month. It just sits there on its back, I even made sure the float was exactly 9 inches from the cleaner.
Business response:
Dear Amazon Customer, Thank you for taking the time to review the Zodiac MX6 suction-side pool cleaner. We noticed your review title and review didn't appear to have the same sentiment. Is there anything we can help you with? If so, please reach out to us at feedback@zodiac.com for assistance. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
BAD PRODUCT EVEN WORSE CUSTOMER SERVICE!!! Bad product. Stopped working after using it 3 times. Then the company only gave us 1/2 a refund!!!! Ridiculous! DO NOT BUY THIS PRODUCT!!!
Business response:
Hi Michael, We're very sorry to hear this! We would like to discuss this with you further. Please contact us at feedback@zodiac.com and provide us with your phone number and address so we can better assist you. Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
One Star Product did not work and when I returned the item I did not get full credit. Do not buy.
Business response:
Dear Amazon Customer, We're sorry this happened to you. Please note for future reference, if a product is defective, it may be eligible for replacement under the manufacturer's warranty. Also, in some cases, the problem with the cleaner can be rectified by speaking with our technical support department to pinpoint the issue. Feel free to reach out to us directly at (800) 822-7933 or feedback@zodiac.com if you experience trouble with any Zodiac products in the future. Best Regards, Zodiac Pool Systems Manufacturer of Jandy... read more
Frequently asked questions about Zodiac MX6 Suction Side Pool Cleaner
How is Zodiac MX6 Suction Side Pool Cleaner rated?
Zodiac MX6 Suction Side Pool Cleaner has a 3.7 star rating with 3,728 reviews.
When is Zodiac MX6 Suction Side Pool Cleaner open?
Zodiac MX6 Suction Side Pool Cleaner is open now. It will close at 6:00 p.m.