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Zodiac MX6 Suction Side Pool Cleaner
About this business
NEVER buy this When working it works well enough BUT! It constantly jams. The connectors on the hose section break and the hoses themselves don't last very long. Would never buy another one
Business response:
Dear Phillip, We're disappointed to hear about your experience. Product quality and customer satisfaction are extremely important to us. Would you give us the opportunity speak with you about your MX6? It would mean a lot to us. If so, please email us at feedback@zodiac.com. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Works good but didn't come with the amount of hose listed Works good but didn't come with the amount of hose listed...No response from company had to spend almost $80.00 on more pieces of hose
Business response:
Dear Amazon Customer, We're sorry to hear you did not receive the correct amount of hose. We'd be happy to assist you! Please contact us at feedback@zodiac.com including your phone number and receipt of purchase of the additional hose. Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Generally good but most likely won't work out. My pool is 15,000 gallons and screened in. So this cleaner does a good job at sucking up dirt and small particles. HOWEVER, there is one issue that keeps occurring that makes me think this isn't going to workout: It gets stuck.... All the time. The problem you will have is any outside corners such as stairs or benches. If the cleaner tries to climb them (which it will), it will bottom out and get stuck because one of the tracks will have no traction. This happens to me multiple ... read more
Business response:
Dear worthwhile opinion, We're very sorry to hear you're having trouble with your MX6. Please give us the opportunity to work through these issues with you. If you email us at feedback@zodiac.com, we'll connect you with a technical support representative who may recommend some different adjustments that may help. Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Two Stars Doesnt seem real efficient probably wouldnt buy this again.
Business response:
Hi Jody, We're sorry to hear that. We'd love to speak with you directly to learn more details. We might be able to help you improve the cleaner's performance in your pool. Sometimes just making some adjustments will do the trick. Would you be willing to speak with a customer support representative about this? Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Bad product It s not working having trouble with it since we got it.we called zodiac and we keep going back and forth with them and now they want for us to take it to a store and I feel that it's new and going through all this promblem it's not right I want a refund on this product cause it not working thank you
Item didn't work- Vendor should be thrown off Item didn't work- Vendor should be thrown off Amazon
This cleaner is practically impossible to adjust. It just ... This cleaner is practically impossible to adjust. It just sits there and does a wheelie once it gets going. When it's upright it noses into the stairs and just burns the rubber treads off. I have tries everything to get this thing to do its job, more pressure, less pressure, moved the included weight all around. Still doesn't work.
Business response:
Zodiac Pool Systems says: Dear Amazon Customer, We're sorry to hear you're having trouble adjusting the cleaner to perform properly in your pool. Please contact us at feedback@zodiac.com including your contact information and one of our representatives will reach out to you as soon as possible to assist. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Two Stars Doesn't work with 1/2 horsepower pool pump.
Business response:
Zodiac Pool Systems says: Hi Anthony, We're so sorry to hear you are having trouble with the performance of your cleaner due to the size of your pump. There may be some additional factors contributing to the cleaner's performance such as the Total Dynamic Head (TDH) of your system, whether the installation is set up to the skimmer or to the suction line. We'd like to see if there are some adjustments we could walk you through to improve the performance of your cleaner. Please contact us at feedback@zodiac.com including your... read more
Five Stars This thing sucks!
Business response:
Zodiac Pool Systems says: Hi there, Ah, we got it. That's funny! Sorry, we missed it. We'll remove our comment. Thanks, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Frequently asked questions about Zodiac MX6 Suction Side Pool Cleaner
How is Zodiac MX6 Suction Side Pool Cleaner rated?
Zodiac MX6 Suction Side Pool Cleaner has a 3.7 star rating with 3,728 reviews.
When is Zodiac MX6 Suction Side Pool Cleaner open?
Zodiac MX6 Suction Side Pool Cleaner is open now. It will close at 6:00 p.m.