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9655 Maroon Circle, Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They were always available if I had any questions or needed to adjust my supplies and very helpful and informed how the entire process would work from filling with the insurance to supplies and support for setting up the unit
The product was shipped fast. The batteries are in abundance and very much appreciated
Business response:
Angela , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Very pleased with ease of ordering and fulfilling request! Although I have yet to receive the unit, hopefully I don't regret my praise! The unit is a very nice and easy to use piece of equipment.
Business response:
Thank you so much for your kind words, Gregg. We really appreciate you taking the time out to share your experience with us. Zynex Medical
Customer service reps were very nice, attentive, and polite. Always get my supplies on time. Great service.
Business response:
Karla , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Excellent and great and pleasant service
Business response:
Carolyn Bruhn , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Pleased with services
Business response:
Thank you so much for your positive feedback, Michelle . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
Ok. For awhile. Then the machine stopped working. And you kept sending batteries even after my insurance denied the coverage
Business response:
Thank you for your message. I have relayed your request to our Patient Support team. Someone will be reaching out to you by phone to assist. You may also contact us at 800-495-6670 6a-6p MST or at patientsupport@zynex.com. Regards.
I requested a receipt for previous purchases via email and received a return email with my receipt attached within minutes. I was needless to say, shocked. Outstanding job. Thank You.
Business response:
Kurt , we are glad to hear that our representative was able to provide outstanding and personalized service for you. We truly appreciate you taking the time to share such great feedback. Please don't hesitate to let us know if there anything more we can do.
Ya'll did a great job. Ya'll are really concerned. Service was just great.
Business response:
James , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Zynex Medical has a 4.5 star rating with 10,981 reviews.
Zynex Medical is closed now. It will open tomorrow at 7:00 a.m.