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Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry.
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 5:00 p.m. | |
Tue | 7:00 a.m. to 5:00 p.m. | |
Wed | 7:00 a.m. to 5:00 p.m. | |
Thu | 7:00 a.m. to 5:00 p.m. | |
Fri | 7:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The representative that l talked to was very helpful with my situation and she would look into the matter. In fact all of your staff has been very helpful whenever l have called and assisted me with whatever help l need. Your company l would recommend to family and friends for their need of a tens unit.
Business response:
Sharon , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Great I do not do more than this
Business response:
Thank you so much for your positive feedback, Colleen . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
When I called them back after I missed the initial phone call, the process was very easy and they answered all my questions. Very easy to work with no hassle. Great experience
Business response:
Thank you so much for your positive feedback, Denise . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
The representatives were very knowledgeable, demonstrated the equipment and handled my insurance billing. Great experience!
Business response:
Challis , we are glad to hear that our representative was able to provide outstanding and personalized service for you. We truly appreciate you taking the time to share such great feedback. Please don't hesitate to let us know if there anything more we can do.
I was told to expect a phone call concerning my needed medical device but, never received one. This went on for a month, I asked several times at therapy and they kept telling me their supplier said everything was a go, that he had some paperwork to finalize. I was finally contacted by my Physical Therapy group and given a number to call. The gentleman that answered when I called was very nice and courteous. I am waiting to receive a call that my unit has been shipped.
Business response:
Thank you so much for your feedback, Jewell . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
Very helpful - quick, friendly response
Business response:
Debra , we are glad to hear that our representative was able to provide outstanding and personalized service for you. We truly appreciate you taking the time to share such great feedback. Please don't hesitate to let us know if there anything more we can do.
The contact was just fine. I accomplished what I intended to do and in a very reasonable time.
Business response:
Thank you so much for your kind words, Allen. We really appreciate you taking the time out to share your experience with us. Zynex Medical
The representative was extremely helpful and gave me everything I needed informationally, I couldn’t have been more happy
Business response:
Diane , we are glad to hear that our representative was able to provide outstanding and personalized service for you. We truly appreciate you taking the time to share such great feedback. Please don't hesitate to let us know if there anything more we can do.
I love my machine. It’s like getting a massage anytime I need it.
Business response:
Cheri , we are pleased we were able to assist you and to hear that the unit is effectively managing your pain. We appreciate you taking the time to share your story. Please don't hesitate to contact us if there is anything else we can do for you.
Zynex Medical has a 4.8 star rating with 9,762 reviews.
Zynex Medical is closed now. It will open at 7:00 a.m.