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Zynex Medical
- Englewood, CO
About this business
Location details
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Was told that my TENS machine was covered by insurance months ago and that I would be recieving monthly supply boxes and everything and then yesterday I get told that my insurance keeps denying and I may have to give the machine back? This is absolutely ridiculous. This is the only thing that helps me to get any pain relief to sleep at night. I need it, it’s not a want.
That was at the doctor office. I did not receive mine yet.
Business response:
Thank you for completing your order. Your device is on it's way. The USPS tracking number is: 9405511899564537506578. Please let us know if there is anything more we can do to help.
Relieved muscle pain on forearm.
Business response:
Gabby , we are pleased we were able to assist you and to hear that the unit is effectively managing your pain. We appreciate you taking the time to share your story. Please don't hesitate to contact us if there is anything else we can do for you.
Send the billing in the responsible parents name in which the insurance was listed and not the child’s name! It’s a minor, a child! Even this is in the child’s name!!!!! You kept sending the bill in the child’s name and even after going through three people and two supervisors, you refused to go in and change the billing and take the child’s name and info of the bills!!!!!! I was told different excuses before I even got a call back from a supervisor and instead of the next supervisor calling me as I requested, I have receive... read more
Business response:
Thank you for letting us know about this issue, Susan . Your feedback is very important to us. We set a high standard for ourselves and sincerely apologize that standard was not met in your interaction with us. We are actively working on this issue.
Your product was suggested by my PT and did not provide the results I was expecting
Business response:
Thank you for providing your feedback and letting us know about this issue, George. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (800) 495-6670 and we'd be happy to help you out. Zynex Medical
Work with those of use, who are on Medicare & fixed incomes. Monthly out of pocket charges, are not an option for the disabled communities you serve.
Business response:
Thank you for providing your feedback and letting us know about this issue, Joseph. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (800) 495-6670 and we'd be happy to help you out. Zynex Medical
Did not use product
Business response:
Thank you for providing your feedback and letting us know about this issue, Chauna. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (800) 495-6670 and we'd be happy to help you out. Zynex Medical
I received several package of zynex medical package I didn't approve of unstill I received a statement Bill I thought client have to approve for the zynex medical package.
Business response:
Shirley , we received your review and see that you were unsatisfied with your experience with Zynex. We sincerely apologize and would like to speak with you further so that we can better understand and address your concerns. We apologize for any misunderstandings about the billing process and would be happy to assist in finding an appropriate resolution. Please contact us at 800-495-6670 or email us at customersupport@zynex.com. Our hours of operation are Monday through Friday from 7a-5p MST.
Even their employees have said, they are doing fraudulent activities https://www.kununu.com/us/zynex-medical/reviews
Frequently asked questions about Zynex Medical
How is Zynex Medical rated?
Zynex Medical has a 4.5 star rating with 10,981 reviews.
When is Zynex Medical open?
Zynex Medical is open now. It will close at 5:00 p.m.