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8x8
- Technology
- Campbell, CA
About this business
8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure.
call forwarding
My story is not necessarily business related. I live in the Caribbean on a boat and the location of where the boat is does not have any cell service. Our company recently switched to 8x8 and because I am able to use the iPhone app I am also able to make or receive calls through the application. Last year in November, the day before I was to fly to the states and see my family, my bank account was hacked into. I was on the boat when I noticed the balance draining and because of the 8x8 service I was able to call my bank and t... read more
The ability to have the line connect to multiple devices via internet or 3G depending on our schedule.
What our business loves most about 8x8 is its consistent and reliable service and helpful staff. 8x8's tech support is some of the most genuine, considerate staff that work with you to support you through any problems that you may have to ensure you are receiving quality service. They are quick to find a solution and will walk you through, step-by-step to resolve any problems and answer your questions politely, and explain things in an easy to understand way.
Reliable service! We have been through dropped calls and severe downtime through JIVE & RingCentral, but never 8x8. We get many solicited calls for VoIP, but there's nothing you can tell me to get me away from 8x8. Their staff is awesome as well. Anytime I need they take care of it. At first when our rep was promoted, I was afraid that the next one wouldn't take care of us like the last. After speaking to our new rep a couple of time I realized that he is looking out for the best interest of our company. They take care of an... read more
We've recently become customers of 8x8. And today, 10.31.16, we completed our first deployment. We were very satisfied with the support we received getting this first deployment done. There will be 25 other deployments and I am looking forward to working with 8x8 support team again.
Having voicemails sent to our emails is the most helpful part of the 8x8 services!
I would say that this helps, if it would stay active for more than 5-7 calls at a time. I like the fact that we have a click to call capability, but I always end up with an 'instances' issue where it says I need to close windows to continue using, when I have ONE window open. The only way to re-initiate the process and use 8x8 again, is to completely shut down salesforce, log back in and sign back in to 8x8. It is incredibly frustrating.
I love the ease of implementing and maintaining the system....all at a fraction of the cost of other systems, with no loss in features. In fact, our 8x8 system was implemented in less then 3 weeks at 1% of the cost of the system that our parent company's system.
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.7 star rating with 7,490 reviews.
When is 8x8 open?
8x8 is closed now. It will open at 8:00 a.m.