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A-1 Self Storage

4.8
  • Self Storage
  • San Jose, CA

About this business

Consumer ServicesSelf Storage

At A-1 Self Storage in San Jose, CA, we are dedicated to providing you with the best in self-storage. We offer month-to-month rentals in a clean, well-lit environment. Our state-of-the-art facility features extended access hours, convenient online bill payment, and climate-controlled storage units. Our professional management staff will be glad to assist you; we are here to help! Whether you are moving into a new home, expanding your business, storing your college dorm room for the summer, or even making space in your garage... read more

Location details

3260 S Bascom Ave, San Jose, CA, 95124, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.8270 reviews
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Natalie C.'s profile image
Natalie C. 
rating
4 months ago

great and fast service. they matched the online price when I wasn't able to get the online pay to work. 

Julie P.'s profile image
Julie P. 
rating
7 years ago

This place was well priced . I was happy and they gave me the first month free . It's so expensive these days to move anything helps . Price was 249 a month 

Penelope Jane S.'s profile image
Penelope Jane S. 
rating
9 years ago

I first discovered A-1 Storage here on yelp about 8 months ago when I moved here and needed to put most of my stuff in storage. After reading the reviews, it was fun to meet "The Louis" in person... he really is a great guy! Super friendly and helpful. I was nervous about the prices being higher than some of the other storage facilities that I considered, but at the end of the day, the most important thing was that I felt like my stuff would be safe here (unlikely to get stolen or damaged) and it was convenient to access.... read more

Aaron S.'s profile image
Aaron S. 
rating
9 years ago

If you're looking for a great facility that has a friendly, professional and knowledgable staff such as LEANNA, this is the place for you. Every time we have gone in to inquire about our options and pricing, she has been very helpful to address all of our concerns/ questions. This is my very first review and I specifically set up the profile to acknowledge her outstanding customer service. 

Brittany H.'s profile image
Brittany H. 
rating
2 months ago

Beware of deceptive pricing and unprofessional customer service! I moved to San Jose in February 2025 and chose A-1 Storage based on what appeared to be a fair $75/month rate after providing proof of insurance. I was told I'd receive a $14 credit on my next bill. Instead, in March, I was charged a $14 "Customer Protection Plan" fee. When I flagged it, the manager (Luis) falsely claimed I hadn't submitted insurance--even though I had. On move-in day, the front desk had already called me in twice to fix paperwork they had ini... read more

Deepa C.'s profile image
Deepa C. 
rating
10 months ago

We have rented here for last 6+ years. Always been happy with clean facilities and good customer service. Lately, there have been no trolleys. I have gone up and down on every floor with no success. One time, I found one on the other end of building. Next time, I walked to office and someone got 2 trolleys from other side. Today same thing. When I called office, I was told he was busy with another customer and they have 20 trolleys, and I can walk around in wind and rain and find my own. Really? Should it be the responsibili... read more

Elena P.'s profile image
Elena P. 
rating
11 months ago

Exceptional staff. Friendly, knowledgeable and customer oriented. Clean and well maintained. Great prices. Used them for 4 yrs. 

Shannin s.'s profile image
Shannin s. 
rating
a year ago

horribly unprofessional, and in my experience, their insurance is a scam. highly recommend getting your own insurance, or, better yet, using a different facility. my unit was on the second floor. when i moved in, the lift was broken. when i moved out, the lift was broken and i had to pay movers extra for having to use the stairs. any time i needed access help or had a question, the manager luis was "out of town" and all of the representatives were out of office on their 2+ hour lunch. there was damage to brand new outdoor fu... read more

Matt D.'s profile image
Matt D. 
rating
a year ago

Kay is amazing ! Thanks for the great customer service! Made my last 8 months here very smooth 

Frequently asked questions about A-1 Self Storage

How is A-1 Self Storage rated?

A-1 Self Storage has a 4.8 star rating with 270 reviews. 

When is A-1 Self Storage open?

A-1 Self Storage is closed now. It will open at 9:00 a.m.