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A-1 Self Storage
- Self Storage
- San Diego, CA
About this business
Location details
9701 Camino Ruiz, San Diego, CA, 92126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Claudia was so friendly and help me find the best storage unit for my needs. Location is clean, and well maintain. Thanks for the great customer service
Business response:
Thank you so much for taking the time to share your storage experience with us, Xoch. We'll be sure to forward your kind words to Claudia. It will make her day!
Easy access, good value. Nice staff, large elevators. I don't have anything else to say but yelp won't let me post because it is too short.
Business response:
Thank you so much, James. We value your business & appreciate that you've taken the time to share your storage experience!
Jessica, the office manager at this location, is amazing to work with! I had a great experience renting my self storage units from here. The unit is very clean, well lit, spacious and have music playing all around 24/7. I feel safe to organize my items there even when it's a bit late in the evening. Highly recommended!
Business response:
Hi Li, thank you so much for your positive comments about A-1 Self Storage! We'll be sure to forward your kind words to Jessica.
I chose this facility because it was new as well as it was a convenient midway point from my previous residence and my new place. I booked the unit online and then went to the office to finalize the rental of the storage unit. Jessica was extremely service-oriented, professional, and welcoming. The storage unit itself was clean, secure, and easily accessible. As I was moving my things out, I was able to get a reimbursement for my payment because my final month hadn't begun yet. Claudia at the front desk was extremely helpful... read more
Business response:
Thank you so much, Oscar. One of the highest compliments we can receive is to earn a referral from our customers! We wish you all the best, and will be here if you ever need another storage unit again.
It is all good. Office people are well.trained and friendly. Friendly policies. Great facility. Affordable. Clean and accessible unit.
Business response:
Thank you so much, Dave. We value your business & appreciate that you've taken the time to share your storage experience!
Got my unit online on my way to the storage facility. It was quick, easy and I got 3 free small boxes. Customer service was great and the unit was very clean.
Business response:
Welcome to A-1, Frank! I'm happy to hear everything worked out with your storage unit. Thank you for taking the time to share your experience with us.
Clean and easily accessible facilities. Rent however raises too much.
Reserved a climate controlled unit a week ago, called to follow up on date I would come in, came in a day earlier and turns out they rented it out. A courtesy call would have been appreciated, not to mention they could have let me know during my follow up call. Luckily I have some time to look for another storage company, but I could see how this could be very bad if someone had already rented a uhaul truck, and was ready to move. I was offered a regular unit but explained that I could not risk antique furniture rotting and ... read more
Business response:
I'm sorry to hear you're dissatisfied, Jose. I really would like to put you in touch with our Area Manager, Brian, to discuss your experience. Please respond to my private message or email your contact information to social@a1storage.com.
After I moved from Wladivostok to California, I was looking for some storage space. I came to this place, talked to the people, and they ultimately made me an offer that apprently I could not refuse. I agreed but it turned out the storage was a pure shithole infested with cockroaches and rodents. The staff was completely unbearable and would not reimburse me. They told me the roaches were free and included in the price and did not understand my problem. Now I know: I should have refused their offer in the first place. Today ... read more
Business response:
We're sorry to hear you're dissatisfied, D Z. We'd like to discuss your experience with you, as we take reports of pests very seriously. Please send a direct message or email us at social@a1storage.com with your contact information so that we may further assist you.
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.8 star rating with 454 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is closed now. It will open tomorrow at 9:00 a.m.