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2245 Hotel Cir S, San Diego, CA, 92108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I have had to rent a lot of storage units over the years and this has been by far the best experience yet. Not only did Darlene call me within minutes of booking my unit online, but also got me into my unit just as quickly and all with a big smiile on her face and a pep in her step. Even when I showed up the second day to move more stuff in, she remembered my name and greeted me with the same upbeat enthusiasm that she did the first time. I love how conveniently located they are and how easy it was to park and get into my un... read more
Business response:
We're glad to hear you had a great experience, Tracy! Thank you for sharing.We'll be sure to share your comments with Darlene!
I had a great experience here. The manager and sales associate offered top notch customer service, were very helpful when I had to move units and even gave me an extra day to finish emptying out my old unit without charge. I highly recommend this storage center to anyone that needs extra room. It has a variety of unit sizes sure to fit anyone's needs. Also, the facility is clean, well lit, has large carts available to assist in moving furniture and boxes, and a number of elevator banks ensuring you can get to your assigned u... read more
Business response:
Thank you for taking the time to review us, Tamara. I am so happy to hear everything worked out well for you!
I didn't think I would sell my condo in 2 days, while looking for a new place to purchase I needed a nearby storage facility to store my furniture for a few weeks until my next property closed escrow. Thank God I found this place, Darlene was awesome and wonderful to work with. She was able to get me a move in special rate. Thank God, I didn't have to rent for an entire year to get a great discount. It's nice to know you can rent month to month at this facility. The site was very clean and cool inside, the great part of it i... read more
Business response:
We are so happy to hear that Darlene provided you with great service! Thank you for sharing,Cindy.
I loved this place for storing my goods, clothes, books. The space was perfect, clean, safe, and as already stated by just about everyone, the staff was the BEST EVER!!!!
Business response:
Great to hear, Eric! Thank you for sharing your experience.
Noel was tremendously helpful!!!!! I was in a huge time crunch to get here before they closed, mind you I didn't have a unit yet. I called frantically while driving on the highway and when I got there my unit keys and paper work was ready and waiting!! Life saver!! Thank you!!!
Business response:
We are happy to hear that Noel provided you with great service. Thank you for sharing, Christopher!
The customer service I received from Darlene was phenomenal. She is responsive, positive and takes great pride in her work. With all the stresses of moving, she makes the storage process seamless and even enjoyable. I had a great experience and would recommend this storage facility to anyone in the market.
Business response:
Thank you for sharing, Sarah! I'll be sure to forward your comments to Darlene. I know it will just make her day.
This is mainly for the customer service at this location since there are several places around town to store stuff. It's nice that the associates here try to be helpful whenever possible whether you're an enthusiastic collector or looking to declutter your living space, but not quite ready to let go of such precious things. I didn't know that you are supposed to punch in your code into the building's security keypad each and every time before accessing your storage unit, even if someone else was holding the building door ope... read more
Business response:
Thank you so much for your honest feedback, Conrad.
I highly recommend A-1 Self Storage to anyone! From the first phone call to check-out, they were professional, kind, and helpful. Darlene couldn't have been nicer if she tried (and really helped me to feel less anxious about having to move my things into storage unexpectedly)! The facility felt very safe and clean. I can't say enough good things about this location!
A very positive experience. Clean and well maintained modern facility and unit; great access hours; carts readily available; reasonable rates; a friendly and helpful staff who went above and beyond for me on several occasions. Highly recommended.
Business response:
Great to hear, Mark! Thank you for sharing.
A-1 Self Storage has a 4.8 star rating with 556 reviews.
A-1 Self Storage is closed now. It will open tomorrow at 9:00 a.m.