AAA Smart Home Security

Melody H. 

on Yelp

3 years ago

We have used AAA home smart for about 3 years for our home security system. We recently moved and took advantage of the move-in special. Our installer Wes was very professional and timely. Would highly recommend. 

Desiree L. 

on Yelp

3 years ago

Brando was amazing showed up at the beginning of our window time. He worked quick and gave very thorough information. He was kind and asked if he need to wear booties I appreciate that, but I told him he didnt need to worry. He was very personable and glad he was our AAA tech for today. 

Marlene D. 

on Yelp

3 years ago

AAA Smart Home Alarm system powered by alarm.com. All equipment you have to pay for outright. It is very cheap quality worthless stuff and malfunctions even before it is completely paid off. The technicians and customer service representatives are extremely rude and condescending, so don't expect any help with your system when it fails. Don't buy, it will be a poor decision. Also, the rate for service went up 25% before the year was up. So, don't believe the rate on your contract! 

L D. 

on Yelp

3 years ago

Doug was super friendly, Highly recommend smart home. 5 stars. He walked me through several times until I got it. Thanks Doug 

FreeSpiritLover 7. 

on Yelp

3 years ago

I had an agent whose name was anthony, he came in very nice very kind easy to talk to and very greetable. His customer service was professional accurate and knowledgeable. He has changed my life after a burglary recently, I now feel more secure safe and at home! I have animals so I can literally, talk to them anywhere I'm at tell them when they go to the bathroom if I think they have to go! :-) I think Chick-fil-A I think them for hiring someone like Anthony who came in very promptly and professionally. I want to make sure h... read more

Keith B. 

on Yelp

3 years ago

We updated our system with AAASmart Home. Kai Harris was the lead on this project and he was terrific. He was very efficient and knew just what needed to be replaced and upgraded. He went around the house and made sure everything was working properly. He added cameras to the outside and then taught us how to use the app. He was patient, kind and very smart. He was a pleasure to work with. AAA Smart Home is lucky to have someone like Kai on their staff! 

Oladipo S. 

on Yelp

3 years ago

Anthony T. and Derek C were the two technicians that fulfilled my order. They both possess a wealth of experience, expertise and professionalism. The initial evaluation for the needed smart devices was very thorough and detail. It resulted in savings; the existing circuit board was swapped to use the sensors that came with the house The installations were quick and neatly executed. A follow-up visit was made a week later for a satisfaction check. I am truly thankful for their services, the installed devices are quality and f... read more

J T N. 

on Yelp

3 years ago

I called AAA Home Security and complained about receiving a 25% increase in our monthly rate the person on call told me that I was notified by mail a month ago that the increase would occur I do not remember receiving any notification what so ever I now worry about the timing of the next exorbitant rate increase I strongly suggest you do not retain AAA Home Security because of mailing and pricing problems 

C B. 

on Yelp

3 years ago

Poor customer service. Equipment doesn't work well. Door camera sucks! Charge for any service even though you pay a monthly fee.