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ABC Nissan

4.2

About this business

Location details

1300 East Camelback Rd, Phoenix, AZ, 85014, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.28,135 reviews
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cadydufresne11's profile image
cadydufresne11 
2 years ago

Worst experience ever! Worst experience ever! Brought my car in for a tire light that was on. Was told I needed a new tire because of a nail, had them replace it just to find out months later when I brought it to another Nissan dealership that they put the wrong size on which directly caused a new problem related to the AWD. The dealership that found the problem told me to call ABC Nissan because they aren’t sure why they would do that and that they could call and give them a store card to pay for the maintenance needed due ... read more

Business response:

Your service manager is who I spoke with as stated in my review by name. I spoke with him 3 separate times on the phone in addition to him speaking with the manager at the Nissan dealership that my car was at that found the issue directly related to the service your service center provided. In fact he said he had the director of ABC Nissan in the room with him but neglected to give a name of said director nor did the “director” say a single word on the call. I am a travel nurse, I bought my Nissan rogue at a Nissan dealershi... read more

karenalley's profile image
karenalley 
2 years ago

Liars and thieves. Liars and thieves. Proved that with Attorney General’s Office. Never buy again from this company. Thank goodness for The Attorney General’s Office for helping us from these fraudulent companies. 

ABCDisgusted's profile image
ABCDisgusted 
2 years ago

ABC Nissan was disappointing, but quite laughable. ABC Nissan was disappointing, but quite laughable. Tried charging me 17.9% with a 662 credit score. ABC Nissan are the Alphabets of Dealerships. They were Super nice, until I told them No, then they wouldn't give me my Credit Score paperwork, so I sent my daughter in to get it. LOL We have it! Salesmen Deluxe at ABC of the worst kind, aka Thiefs. Do business with these yahoos, owned by Berkshire-Hathoway, at your own peril. 

Business response:

Unfortunately the bank accepting the loan determines the ultimate rate for the customer based on their credit history. We’d be happy to speak with you to answer any questions but unfortunately cannot identify you by that screen name. Please contact our Customer Service Director, Devyn Wilcox at 877-360-7805 at your earliest convenience to discuss this further. 

rdbchamp's profile image
rdbchamp 
3 years ago

Don't buy a used car from these people. Don't buy a used car from these people. You will get screwed. They fix the car so it doesn't have issues until you drive off of the lot 

Business response:

Our vehicles under an extensive safety inspection prior to sale so we are concerned hearing this feedback. Please contact our Customer Service Director, Devyn Wilcox at 877-360-7805 at your earliest convenience to discuss this further. 

pepper's profile image
pepper 
3 years ago

Horrible place to buy a car. Horrible place to buy a car. So I bought a 2020 camaro and they rang the bell and said I was approved and congrats. 1 week later they come back and tell me I need to put 1000 more down after they said the deal was done. Then I paid also again. 2 weeks later they come back and said they couldn't get approved and they needed a cosigner so I had 2 cosigners and then they send the cosigners the wrong info with their socials and private info exposed. So then they fired the financial guy but instead of... read more

Tony Lara's profile image
Tony Lara 
3 years ago

Worst experience in my life Was represented wrong option tried to make me sign different contact bought truck I tried to brake contact get my old trade in back was given option to pay 17K to get out. I sent my feelings and position to Arizona Republic reporter. ABC Nissan have no business ethics. The worst experience in my life. I’m a Vietnam Veteran USMC, Purple Heart 75 years old and this was the worst experience in my life. All I wanted was out 

Gabriela's profile image
Gabriela 
4 years ago

Mentirosos y fraudes Pésimo servicio, mi esposo firmo por un carro el año pasado a finales de octubre,el carro tenia un golpe en el cofre,dijeron que lo arreglarian ,pasaban los días y no le daban el carro,teníamos un viaje de familia y el tuvo que hablar para que le entregaran el carro,se lo entregaron ,el cofre mal pintado ,ni siquiera se veía del color ,según le arreglarian un polarizado que estaba dañado y no lo arreglaron,el carro ni siquiera la basura que traía de antiguos dueños oh si alguien de ahí lo uso,no fueron p... read more

Business response:

¡Gracias por los comentarios positivos! Sin embargo, lamentamos que haya tenido una experiencia que no sea digna de 5 estrellas. Lo antes posible, comuníquese con Robyn Schluter al 623-242-5838. 

Amanda's profile image
Amanda 
4 years ago

Terrible Experience Stay clear of this dealership. Their sales team is terrible! We did not even make it home and our taillight went out, it was weeks of calls/emails before they would fix it. They said they fixed the grill and it was botched fix that took weeks to have a new one ordered and installed. No one returns calls or cares about customer service or respect at that. When I did take it to get the grill and light installed one of their service people hit something and dented my wheel in multiple places. Of course they ... read more

Evelia Alvarez's profile image
Evelia Alvarez 
4 years ago

No vuelvo a hacer ningún asunto con ustedes Me hicieron perder mi tiempo como 2 hora para q saliera un manager y me dijera q no q no me podían ayudar lo q me pregunto para q molestan a la gente si no van a ayudar a la gente por favor no me vuelvan a llamar ustedes no ayudan a nadie apeaar de q ya compre como 6 carros con ustedes pero ya no vuelvo a comprar con ustedes estoy muy molesta me hicieron perder mi tiempo como siempre y ni me ayudaron 

Business response:

Evelia, nos disculpamos por no poder emparejarlo con su vehículo ideal esta vez. Hemos invertido miles de dólares en tecnología para almacenar vehículos de alta demanda. Nuestro inventario cambia cada hora y es posible que podamos encontrarle algo muy similar de manera oportuna. Comuníquese con nuestro gerente general, Tim Beyer, en [email protected] lo antes posible. 

Frequently asked questions about ABC Nissan

How is ABC Nissan rated?

ABC Nissan has a 4.2 star rating with 8,135 reviews. 

When is ABC Nissan open?

ABC Nissan is open now. It will close at 9:00 p.m.