AfterOurs Urgent Care Denver Southeast

Deborah S. 

on Yelp

6 years ago

They use an app that misread my insurance benefits, so I had to call my insurance. Their billing people were unavailable and the nice person at the front desk isn't authorized to help. Eventually they told me that I could just pay my copay, but there was a significant delay and they could not assure me what my bill would be. My insurance rep did eventually reach a customer care person, but she was also unable to resolve the issue. In short, although I had a live insurance rep on the phone, no one authoritatively affirming th... read more

Teresa O. 

on Yelp

6 years ago

Took my husband here with a super high fever and difficulty breathing. They refused to see him because "we can't verify his insurance (not sure why, he had his insurance card and it was up to date and valid, but they didn't recognize the company, and couldn't get through because it was a Sunday), and since he has insurance (per his valid insurance card) we can't let him pay out of pocket because it's insurance fraud." He ended up intubated in the hospital 4 hours later. This is a clinic that is not invested in the well being... read more

Teresa O. 

on Yelp

6 years ago

Took my husband here with a super high fever and difficulty breathing. They refused to see him because "we can't verify his insurance (not sure why, he had his insurance card and it was up to date and valid, but they didn't recognize the company, and couldn't get through because it was a Sunday), and since he has insurance (per his valid insurance card) we can't let him pay out of pocket because it's insurance fraud." He ended up intubated in the hospital 4 hours later. This is a clinic that is not invested in the well being... read more

Tracy A. 

on Yelp

6 years ago

So I went in today to get a cut looked at maybe I am a little bit more talkative than most but Heath the PA was totally awesome! And to the woman helping me check in that also works at the primary care facility she was easy and so nice to talk too. She loved my experience in life and my advice I hope she get a chance to do a rotation in EMT on a rig and to the girl at the front desk she was so nice and easy to talk too! I hope lemons won't be her enemy anymore lol! This is a cool and easy going facility I hope that the peopl... read more

Tracy A. 

on Yelp

6 years ago

So I went in today to get a cut looked at maybe I am a little bit more talkative than most but Heath the PA was totally awesome! And to the woman helping me check in that also works at the primary care facility she was easy and so nice to talk too. She loved my experience in life and my advice I hope she get a chance to do a rotation in EMT on a rig and to the girl at the front desk she was so nice and easy to talk too! I hope lemons won't be her enemy anymore lol! This is a cool and easy going facility I hope that the peopl... read more

Joshua K. 

on Yelp

6 years ago

I got here at 0800 and the provider was "running late." It's 0937 and I'm still sitting in the waiting room and the provider is "still running late." Not very "Urgent" care. 

Joshua K. 

on Yelp

6 years ago

I got here at 0800 and the provider was "running late." It's 0937 and I'm still sitting in the waiting room and the provider is "still running late." Not very "Urgent" care. 

Marie B. 

on Yelp

6 years ago

Do I have to leave a star? I would leave zero stars. I don't leave many reviews, but this place was terrible and want to save someone from getting poor service and care. I wish I had read reviews before I went here. I went in on a Sunday morning, as I had rolled my foot off the sidewalk and thought I may have just sprained it. They took X-rays and the Dr. or whatever she was "thought" she saw a fracture. But wanted the radiologist to take a look. She said I should take the X-rays and follow up with an orthopedic. My husband ... read more

Marie B. 

on Yelp

6 years ago

Do I have to leave a star? I would leave zero stars. I don't leave many reviews, but this place was terrible and want to save someone from getting poor service and care. I wish I had read reviews before I went here. I went in on a Sunday morning, as I had rolled my foot off the sidewalk and thought I may have just sprained it. They took X-rays and the Dr. or whatever she was "thought" she saw a fracture. But wanted the radiologist to take a look. She said I should take the X-rays and follow up with an orthopedic. My husband ... read more