AfterOurs Urgent Care Denver Southeast

Tiffany C. 

on Yelp

4 years ago

I wish I could give a negative star rating or apply none at all because it's so undeserving. I have never been so upset at the way my husband was treated not once but twice at this place. It is hard times for everyone and I understand there are some circumstances that can't be helped but to turn away a customer who is in need of medical attention because they need to pay out of pocket is beyond me. Why offer self pay as an option yet when a customer comes in and claims they need to pay out of pocket, refuse to help them? Wha... read more

Tiffany C. 

on Yelp

4 years ago

I wish I could give a negative star rating or apply none at all because it's so undeserving. I have never been so upset at the way my husband was treated not once but twice at this place. It is hard times for everyone and I understand there are some circumstances that can't be helped but to turn away a customer who is in need of medical attention because they need to pay out of pocket is beyond me. Why offer self pay as an option yet when a customer comes in and claims they need to pay out of pocket, refuse to help them? Wha... read more

Larissa S. 

on Yelp

4 years ago

Kimberly, thank you for your prompt reply, action plan and taking the time to listen to me. I am very thankful not only for you reaching out to me, but the actual sympathy you expressed hearing my story. Thank you again for your time today, listening to my entire ordeal again and providing me with the validation that the way we were treated was wrong. Speaking with you not only lifted the constant replay going on in my head from that night, but also gave me the confidence you are a true caring professional in the healthcare ... read more

Larissa S. 

on Yelp

4 years ago

Kimberly, thank you for your prompt reply, action plan and taking the time to listen to me. I am very thankful not only for you reaching out to me, but the actual sympathy you expressed hearing my story. Thank you again for your time today, listening to my entire ordeal again and providing me with the validation that the way we were treated was wrong. Speaking with you not only lifted the constant replay going on in my head from that night, but also gave me the confidence you are a true caring professional in the healthcare ... read more

Lou G. 

on Yelp

5 years ago

I was able to get an appointment for Covid testing right away. When I got there 5 people were in the waiting room ahead of me. I had to wait an hour and 15 min to see the nurse. Once I saw the nurse she took my temperature then I saw the test tech. I told him it was 15 days since I knew I was in contact with an known infected person. At that point he refused to give me a PCR test and told me since I did not have symptoms and it's been over 14 days since the exposure the test would come out negative. What a waste of time. F... read more

Merry H. 

on Yelp

5 years ago

Would give 0 stars if I could. It appeared not to be first come first serve basis. Was one of the first few people to arrive and noticed several people were going in before us that had just come through the door. Tried to be patient but after seeing enough people go ahead, I asked if there was a problem and the man kept saying we were next. Not sure how this place operates but the man at the front desk was rude and seemed agitated with any question asked. Not a good visit at all, don't recommend. Also hate to point out, we w... read more

Merry H. 

on Yelp

5 years ago

Would give 0 stars if I could. It appeared not to be first come first serve basis. Was one of the first few people to arrive and noticed several people were going in before us that had just come through the door. Tried to be patient but after seeing enough people go ahead, I asked if there was a problem and the man kept saying we were next. Not sure how this place operates but the man at the front desk was rude and seemed agitated with any question asked. Not a good visit at all, don't recommend. Also hate to point out, we w... read more

Cherie' H. 

on Yelp

5 years ago

This clinic has neglected my husband and I twice now. The first time was two years ago when he had severe pain in his leg. They made us wait for over an hour (no one else in the clinic btw) then wait another hour or more. We never saw one person except the front office lady the first 20 minutes of our entry. My husband was in such severe pain I decided to take him to the Er and left (without seeing one person in the clinic both in back and in front). We unfortunately found out my husband had cancer that same night at the ER.... read more

Cherie' H. 

on Yelp

5 years ago

This clinic has neglected my husband and I twice now. The first time was two years ago when he had severe pain in his leg. They made us wait for over an hour (no one else in the clinic btw) then wait another hour or more. We never saw one person except the front office lady the first 20 minutes of our entry. My husband was in such severe pain I decided to take him to the Er and left (without seeing one person in the clinic both in back and in front). We unfortunately found out my husband had cancer that same night at the ER.... read more