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Aire One Heating & Cooling KW

4.9

About this business

About Aire One Heating and Cooling KW Aire One Heating and Cooling is the Kitchener/Waterloo area’s premiere choice for heating and cooling services such as repairs, replacements, and emergency services. We also supply products to improve your air quality, ventilation, and water. Our team serves the southern Ontario region, including Kitchener, Waterloo, Cambridge, and Guelph. A great home climate is essential to your health and wellbeing! Keep things comfortable with Aire One Heating and Cooling. Contact us for 24/7 emerg... read more

Location details

145 Sheldon Dr, Cambridge, ON, N1R 5X5, Canada

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4.93,074 reviews
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Keith Hehn's profile image
Keith Hehn 
4 years ago

Service Ricardo did an excellent job and was very detail oriented. Aireone always does a fantastic job and I highly Recommend them to everyone. I have their furnace and AC and have no xomplaonts 

Business response:

Thank you, Keith! It's great to hear that you have consistently received exceptional service from the Aire One team. We hope we continue to impress you as the years go on. Thank you for selecting Aire One Heating and Cooling, we appreciate your business. 

Private User's profile image
Private User 
4 years ago

High Efficient York Furnace Had a problem with my old furnace and found out it was the circuit board. The technician was at my place within 2 hours (this was on a Sunday) of my initial call and was able to diagnose the problem quickly. Gave me an estimate of the repair immediately and other options that were available. I decided to get a quote on a new furnace as the old one was 12 1/2 years old. The sales rep called and arrived about an hour later and gave me quote on a few makes of furnaces and the specs and the rebates av... read more

Business response:

Thank you for your review! Hearing that your overall experience with Aire One was prompt, professional and informative is exactly what we strive for. We understand that a furnace issue can be a stressful event, and we work had to make the purchasing and installation process as smooth as possible. We look forward to hearing from you in the future! We appreciate your support, and thank you for choosing Aire One Heating and Cooling. 

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Private User 
4 years ago

Service call Quick response to my call for service. Service person was knowledgeable and courteous. A full explanation of the issue was presented and an appointment to replace the part was scheduled for the next day as the part was not readily available. 

Business response:

Thank you for your review! It's wonderful to hear that you felt fully informed about the concern with your furnace. We're glad that we were able to align our schedule with yours and that your unit is back up and running. We look forward to hearing from you in the future! Thank you for selecting Aire One Heating and Cooling, we value your support. 

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Private User 
4 years ago

Replace rental water heater Cesar & Darren were polite and courteous the minute they walked through the door. Everything that was done to install the new water heater was explained thoroughly so we understood what was happening. They took time to put down dropcloths to help minimize the mess while working. Darren and Cesar were very efficient, so the job was done quickly and cleanly. 

Business response:

Thank you! It's wonderful to hear that all aspects of your Aire One experience went so well. We strive to provide exceptional service and it sounds like we hit the mark with you with the help of our great technicians Cesar & Darren. Thank you for selecting Aire One Heating and Cooling, we appreciate your business. 

Mark's profile image
4 years ago

Furnace repair My furnace stopped working on Monday morning. I emailed Aire One using their online form, and by the afternoon a tech was dispatched to diagnose. They found a faulty low-pressure switch, and scheduled service the following afternoon (Tuesday). I received a call from their office on Monday evening to confirm the time window on Tuesday, and another call Tuesday morning to re-confirm. By suppertime on Tuesday my furnace was fixed. They were punctual, polite, clean and professional. 

Business response:

Thank you, Mark! We are thrilled to hear that all aspects of your Aire One experience were exceptional. With nearly 30 years of experience in the HVAC industry, we strive to be thorough, friendly and professional during each and every interaction. We look forward to hearing from you in the future! Thank you for selecting Aire One Heating and Cooling, we appreciate your business. 

Peter Jacques's profile image
Peter Jacques 
4 years ago

Airconditioner install Jr and Ryan did a great job! Nice and friendly, safe (covid19), tidy and most importantly the cool air flowing again. I am a happy customer. If you need HVAC help call these guy's. 

Business response:

Thank you, Peter! It's awesome to hear that everything went so well during your recent appointment with Junior and Ryan. We look forward to hearing from you in the future! Thank you for selecting Aire One Heating and Cooling, we value your support. 

Erica's profile image
4 years ago

Service James was polite, friendly and prompt and provided excellent customer service in my home. The maintenance plan has saved me time and money! I would recommended Aire One installations and service! 

Business response:

Thank you, Erica! We are incredibly happy to hear that you had a great experience with our technician, James, and that you are reaping the benefits of our maintenance plan. We look forward to hearing from you in the future! Thank you for choosing Aire One Heating and Cooling, we appreciate your support. 

Weber's profile image
4 years ago

A/C Tune up Ricardo did an amazing job. He listened to my concerns and did his best to adjust where needed. He also was very informative and helped giving me tips and advise to help our unit stay at its best. Ricardo did a very thorough inspection and cleaning of our unit. I was very happy with his help today. 

Business response:

Thank you for your review. It's fantastic to hear that you felt our technician, Ricardo, went above and beyond for you during your service call. We look forward to servicing you for many years to come! We value your business, and thank you for selecting Aire One Heating and Cooling. 

Private User's profile image
Private User 
4 years ago

Installed water heater - The installers Charlie and Gee were very professional and thorough. I had my water rented heater replaced through the city of Kitchener. They sent Air One to do the job. The installers were Charlie and Gee. They were efficient, professional and thorough. I was very please with the service. 

Business response:

Thank you for your review! We are thrilled to hear that everything went so well during your recent water heater installation. We hope to hear from you again in the future! Thank you for selecting Aire One Heating and Cooling, we value your support. 

Frequently asked questions about Aire One Heating & Cooling KW

How is Aire One Heating & Cooling KW rated?

Aire One Heating & Cooling KW has a 4.9 star rating with 3,074 reviews. 

When is Aire One Heating & Cooling KW open?

Aire One Heating & Cooling KW is open now. It is open 24/7.