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Aire One Heating & Cooling KW

4.9

About this business

About Aire One Heating and Cooling KW Aire One Heating and Cooling is the Kitchener/Waterloo area’s premiere choice for heating and cooling services such as repairs, replacements, and emergency services. We also supply products to improve your air quality, ventilation, and water. Our team serves the southern Ontario region, including Kitchener, Waterloo, Cambridge, and Guelph. A great home climate is essential to your health and wellbeing! Keep things comfortable with Aire One Heating and Cooling. Contact us for 24/7 emerg... read more

Location details

145 Sheldon Dr, Cambridge, ON, N1R 5X5, Canada

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4.93,074 reviews
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Private User 
4 years ago

Furnace Parts Warranty My furnace company went out of business and Aire One was recommended to replace a part on my furnace that was under warranty. The maintenance person (Dave) was very knowledgeable, curtesy and helpful. He noticed another part (under warranty as well) and that was changed for just their labour and service fees. He arrived later then the time I was told but was quick, clean and all the work was completed that day. 

Business response:

Thank you, It's great to hear that everything went extremely well with our technician Dave and we more than exceeded expectations. Aire one is always here to help valued customers to receive the best services in the area. Thanks for your time to write us about the first experience with Aire One. Thank you, we appreciate you selecting Aire One Heating and Cooling. 

Professional's profile image
Professional 
4 years ago

Furnace / Air install Great and friendly service. Good information regarding this install and other issues Servicemen noticed while doing this install. Concern regarding other units in the furnace room. Good information on what was noticed and how to correct. Very thorough in the work done. 

Business response:

Thank you for your review! We are pleased to hear that everything went smoothly during your recent service call. We look forward to hearing from you in the future. Thank you for selecting Aire One Heating and Cooling, we value your support. 

Ray's profile image
4 years ago

New furnace installed No heat on Saturday morning. Service man was here in less than 2 hours. Too costly to repair. Ordered new furnace and Ricardo and Dave installed on Monday. All done and cleaned up in a few hours. Great job. 

Business response:

Thank you, Ray! It's great to hear that our service technician arrived at your home promptly and provided you with the optimal solution for your issue. With your new furnace, you can now return to the benefits of total home comfort. Thank you for choosing Aire One Heating and Cooling, we value your support. 

Sara P.'s profile image
4 years ago

Excellent Customer Service We got a quote yesterday for a new furnace and A/C as our old furnace was malfunctioning and our A/C was due to be replaced. Today, Mackenzie and Keatley arrived at 9am to install both of the new units. They were very professional. Not only did they put floor coverings down so that the floors would not get wrecked but, they also made sure no mess was left behind. We would gladly recommend Air One. 

Business response:

Thank you, Sara! It's great to hear that you are incredibly satisfied by the service you received from our technicians, Mackenzie and Keatley. With over 25 years in the HVAC industry, we pride ourselves on providing seamless, professional and pleasant interactions. We look forward to hearing from you in the future! Thank you for choosing Aire One Heating and Cooling, we appreciate your business. 

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Virginia 
4 years ago

Water Heater We were very impressed with Matt and Kyle’s work ethic and people skills. They were polite, very informative, neat, and very efficient. Both men took their time explaining the process and what was done. They took great respect in protecting our newly installed wooded floors and removed the old water heater with care. Both men ended their appointment by wishing us a great day. And it was at that! Matt and Kyle are definitely an asset to Air One’s team of professionals. 

Business response:

Thank you, Virginia! It's great to hear that our team members, Matt and Kyle, provided you with such excellent service during your recent water heater installation. With nearly 30 years of experience in the industry, we pride ourselves on providing friendly, respectful and professional service. It definitely sounds like we achieved that goal with you. We look forward to hearing from you in the future! Thank you for selecting Aire One Heating and Cooling, we value your support. 

Quinn's profile image
4 years ago

Charlie and Gee, great service! Couldn’t have asked for better service! The guys were in and out in no time, very respectful and clean especially in the pandemic, I would strongly recommend to all my family and friends! 

Business response:

AireOne is always here to help all our valued customers during any though situations specially this pandemic. Thanks for your time to write a nice feedback and we are happy we had the opportunity to provide an excellent service for you. Aire One is happy to be your selected HVAC company and thanks for your business 

Dee's profile image
4 years ago

Service Amazing service . Very friendly and professional. Booking was easy and they went out of their way to fit an appointment time in that worked with my schedule. The service tech took the time to explain to me what he was checking for and didn’t mind this newbie homeowner with lots questions looking over his shoulder. Being a new homeowner it can be intimidating anytime you have to get service done in the home and they were upfront about the inspection cost and the cost of repairs. Quick to book appointment to come back ... read more

Business response:

Thank you, Dee! It's great to hear that we were able to align our schedule with yours to get your furnace inspected and repaired. We welcome any and all questions as we believe in providing honest, transparent and informative service. Thank you for being our customer! Thank you for selecting Aire One Heating and Cooling, we value your business. 

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Private User 
4 years ago

Furnace installation Tariq and Keatley did an amazing job today. They were both on time, very friendly and installed the furnace and air conditioner perfectly. I’d recommend them to anyone! Thanks to them and Air one! 

Business response:

Thanks for your time to write us such a nice review and recommendation. We are thrilled we were able to provide an excellent service, and thanks to to Tariq and Keatley for their amazing job. Thanks for choosing Aire One Heating and Cooling 

Joe's profile image
4 years ago

Rental Phil did a great job! He came to service the water heater, but noticed that there was an issue with the water softener to prevent further issues. Thanks again for the great service! Will continue to recommend Aire one in the future. 

Business response:

Thank you for your review! We are thrilled to hear that you are happy with the service provided by Phil. We appreciate your personal recommendation. Thank you for selecting Aire One Heating and Cooling, we value your support. 

Frequently asked questions about Aire One Heating & Cooling KW

How is Aire One Heating & Cooling KW rated?

Aire One Heating & Cooling KW has a 4.9 star rating with 3,074 reviews. 

When is Aire One Heating & Cooling KW open?

Aire One Heating & Cooling KW is open now. It is open 24/7.