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Aire One Heating & Cooling KW

4.9

About this business

About Aire One Heating and Cooling KW Aire One Heating and Cooling is the Kitchener/Waterloo area’s premiere choice for heating and cooling services such as repairs, replacements, and emergency services. We also supply products to improve your air quality, ventilation, and water. Our team serves the southern Ontario region, including Kitchener, Waterloo, Cambridge, and Guelph. A great home climate is essential to your health and wellbeing! Keep things comfortable with Aire One Heating and Cooling. Contact us for 24/7 emerg... read more

Location details

145 Sheldon Dr, Cambridge, ON, N1R 5X5, Canada

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4.93,074 reviews
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Ricky's profile image
5 years ago

AC maintanance/Service James was on time, friendly and very knowledgeable. He gave some advice about things to look out for with my furnace and AC as well, would recommend and use again. 

Business response:

Thank you, Ricky! We appreciate you taking a moment to leave a review for us, as well as your personal recommendation. It's fantastic to hear that James went above and beyond for you. Thank you for selecting Aire One Heating and Cooling, we value your business. 

Private User's profile image
Private User 
5 years ago

Humidifier installed We have many Aire one products. We are very pleased with the service we receive when needed. Junior was the installer today of the humidifier. He called us down stairs when completed and explained everything to us. Also went the extra mile to check HRV, changed furnace filter, explained how all units work together, reminding us to check intake vent. He was polite and very informative . We appreciate his expertise. 

Business response:

Thank you for your review! Hearing that you have had several successful interactions with Aire One is absolutely what we strive for and only motivates us to continue to provide the service you have come to expect and deserve. Thank you for choosing Aire One Heating and Cooling, we appreciate your support. 

TedB's profile image
5 years ago

HOT WATER HEATER REPLACEMENT KITCHENER UTILITIES RENTAL CALLED CITY AT 9:30 A.M DUE TO AGE (10 YRS) UNIT WOULD BE REPLACED. )10 MINUTES LATER AIRE ONE CALLED. THEY HAD A CREW AVAILABLE. THE CREW ARRIVE ABOUT 10:30 A.M AND WERE COMPLETED AND GONE BY 11:30 A.M THE CREW GUYS WERE FRIENDLY AND INFORMATIVE. I GIVE THE CITY AND AIRE ONE A 5*/5* ON THIS JOB. THE STARS ALIGNED AND WE ARE SO HAPPY WITH THE WHOLE EXPERIENCE. 

Business response:

Thank you, Ted! In the service industry, it can be next to impossible to give exact times but we have a system in place that helps simplify wait times for each and every customer. It's great to hear that we could align our schedule with yours and you are now able to enjoy the benefits of your new water heater. Thank you for selecting Aire One Heating and Cooling, we value your business. 

Pwright's profile image
5 years ago

Water heater replacement They said that they would be here between 8:00 am and 10:00 am to replace my water heater. They were where by 8:30, removed and replaced my old water heater before 10:00 am and I had hot water by 11:30. Very impressive Paul Wright. 

Business response:

Thank you, Paul Our business owner looks at a score under 10 as a failure in his eyes. We were wondering what we could have done to earn a 10 star review? It seems as if we took care of things accordingly. If you don't mind, please give us a call and discuss your review with us at 519 569 8200. We'd love to find out how we could have earned a better rating. Thank you 

MARG D's profile image
5 years ago

Furnace repair and A/C warranty check Peter arrived during the ranged hours, was polite and helpful as he diagnosed the source of the furnace noise and ordered the part. He was thorough in his check of the furnace and the air conditioner, and explained his findings. I appreciated his knowledge, his technical skill and his pleasant manner. Peter is an excellent representative for Aire One! 

Business response:

Thank you, Marg! It's great to hear that our technician, Peter, was able to easily diagnose the issue with your furnace. Our team of professionals is dedicated to providing you with thorough, friendly and reliable service and it's wonderful that we hit the mark with you. Thank you for selecting Aire One Heating and Cooling, we appreciate your business. 

Ready's profile image
5 years ago

High Efficiency Furnance and a new A/C System A new furnace and a/c system were installed today March 25/2019. We are giving the highest of praises to the installers Dave and Junior. They arrived at 9 am and worked non-stop until the whole job was completed at 6 pm. They were courteous, conscious, explained in detail the use of the new products and paperwork and cleaned up to perfection. I also want to give codo’s to the technician who arrived within the hour of our call and to Matt the salesman who arrived within the next h... read more

Business response:

Thank you, Joan and Don! We appreciate you taking a moment to commend Matt, Dave and Junior for their hard work regarding the instillation of your new furnace and air conditioner. It's our top priority to provide you with friendly, efficient and professional service. We look forward to hearing from you in the future for all of your HVAC needs! Thank you for selecting Aire One Heating and Cooling, we value your business. 

Ed's profile image
5 years ago

Service James did a thorough and courteous inspection of our electrical issue with the furnace and suggested a reasonable course of action to deal with our issue. I have confidence this is the best way to proceed 

Business response:

Thank you, Ed! With over 25 years of experience, we have set the bar in the HVAC industry when it comes to total home solutions. We fully understand that a furnace issue is a stressful event and we provide only the best options and solutions. We look forward to hearing from you in the future! Thank you for choosing Aire One Heating and Cooling, we appreciate your business. 

Harry's profile image
5 years ago

Furnace yearly maintenance On Thursday Oct 4 my furnace had a yearly maintenance check. Laura was very knowledgeable and explained fan mode settings, settings on the humidity system and settings and all the checks that she was performing on the furnace were explained to me. Once again very satisfied with Aire One. One other item that was found was the incorrect name on my bill which was Henery Comforts and should be Harry Comfort 

Business response:

Thank you, Harry For over 25 years we have been servicing Waterloo Region and have become your trusted HVAC experts. Not only do our technicians help you with preventative maintenance to help extend the life of your furnace and air conditioner, they offer indoor air quality suggestions that will help improve indoor air quality. Thank you for choosing Aire One Heating And Cooling. 

Private User's profile image
Private User 
5 years ago

Furnace replacement Our furnace stopped working on a Saturday afternoon & of course no one was open except for AirOne (thank god!). We called them on Sunday morning around 11 & they had a technician out to look at it within a few hours. Upon inspection the technician advised that the motor had blown and got us a quote for the repair before he left. We then had to make the decision whether to replace the part or the entire unit. A sales rep named Mike called us shortly after the technician left and he went through our options... read more

Business response:

Thank you, We understand that when your furnace breaks down that all options should be presented and that way you are able to make an informed decision. It's great to hear that our team went above and beyond and thank you for purchasing your new furnace from Aire One Heating And Cooling. We appreciate your business and thank you for choosing Aire One Heating And Cooling. 

Frequently asked questions about Aire One Heating & Cooling KW

How is Aire One Heating & Cooling KW rated?

Aire One Heating & Cooling KW has a 4.9 star rating with 3,074 reviews. 

When is Aire One Heating & Cooling KW open?

Aire One Heating & Cooling KW is open now. It is open 24/7.