This profile has been claimed by the business owner or representative.
Al Hendrickson Toyota
- Car Dealers
- Coconut Creek, FL
About this business
Al Hendrickson is a new Toyota Dealer and Used Car Dealership in Coconut Creek, Florida. Al Hendrickson offers a wide variety of New and Used Cars in the Coconut Creek, Fort Lauderdale, Coral Springs, and Boca Raton areas. We also offer a service center, for any auto repair needs, and a team of financial experts, to help you find the right deal on your next new or used vehicle. Come into Al Hendrickson today to test drive your next Toyota, like the Camry, Corolla, or RAV4!
Location details
5201 W Sample Rd, Coconut Creek, FL, 33073, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
RecommendedI usually have a great experience with this dealer but had issues last week. The window tinting was a mess. Back windshield not even cleaned and couldn’t hardly see anything through the rear view mirror. Streaks of liquid marks running done each door under each of the 4 windows. The front windshield was not tinted because I didn’t ask them to tint it?? The shuttle picked me up at work an hour later than I requested. Anyway not very happy this time. The good thing I called and spoke to a service manager and he will make it ri... read more
After being on the phone for almost an hour trying to reach someone about my Platinum Extended warranty, I will never buy another car from your dealership. Your customer service was rude and not helpful in anyway. They just continued to transfer me over and over again to either full voice mail boxes or no answer. Finally, I get someone on the phone who tells me to go find my paperwork and look it up yourself. This is by far the worse treatment I have ever received, even after purchasing numerous cars from you. Congratulation... read more
It was Ok, but was disappointed because I felt like I had to fight for the reimbursement for a rental and a toe truck to be considered. My car had a recall, I was not in control of what happen! I’m still waiting to be reimbursed. it’s been a week to day.
VERY DISAPPOINTING. We called Al Hendrickson Toyota about a specific vehicle we planned on buying. We had a 12:45pm appointment. They knew we were driving from 2.5hrs away to buy this specific vehicle. They confirmed our appointment that morning and then again 30min before we arrived at the dealership at about 12:15. Only to find that they allowed another customer buy this specific vehicle that we just drove 2.5hrs away on a confirmed appointment, only to have that same vehicle get sold right in front of our face. They ... read more
There customers service is awful, you walk in there and from 12 people only 2 with knowledge your presence.
Their service department is a mess ..they never want to help or accommodate any needs they don’t listen when you go above the guy in the counter their is a bald gentleman that wants to argue and fight about everything his veins start popping out his forehead to try to scare u…today I came in 15 mins early to try to make things better and they were upset I was in early I hate this place…
They’re pretty nice the only problem is my car is done I will hear from our looking at my car and I didn’t come up and tell me it was done the most important thing was that I needed something done I guess it was because it was a new car and it was the same cold plugs or some kind of plugs and they wanted to charge me 150 bucks it should’ve been calm for Mentry the first time very unhappy with them with Napa another car from now
My alternator in my car went bad I tried 5 times this morning to call and speak to someone in service I was hung up on once , placed on hold twice for an overly extended time , I left my phone number with 2 different voicemails and was transferred to 2 voice mails that were full and could not leave a message to even have someone return a call it’s now more than 2 hours since I left my name and phone number and have not had my call returned. I know I’m not the only person needing service but not to return a call for more than... read more
My problem wasn’t solved and the guy at the service department was very rude.