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Alaska Communications
- Telecommunications
- Anchorage, AK
About this business
Location details
600 Telephone Ave, Anchorage, AK, 99503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Acs sucks!! I've been waiting over a month for my ' trouble ticket' to 'come back' meanwhile I have an expensive alarm clock/ calendar!
I have been with ACS since they were Mactel, I was a big supporter here in Seward... No More! If you are looking for service you won't get it from them. My service has been declining for weeks. Dropped calls, missed calls, no data connectivity. I have made many calls, even drove to anchorage so they could troubleshoot the phone. My phone works perfectly outside of seward. I've had an open trouble ticket almost 2 weeks and haven't heard a peep. I called last week and was told sorry, and that she was updated the ticket to i... read more
My connection is so slow or nonexistent. What has changed in the last month. I used to not have a problem but now I can't use the internet most of the time without sign on to a Wi-Fi hotspot. What happened to the ablity to use 3G. Another problem that has just started is dropped calls.
acs is absolutely the worst!! no matter what the issue it is never there fault been on hold 1hr 20min and still no help
Have had 3 reps advise they would call me back and still 2 days later no call......not sure what's up but your customers are NOT HAPPY follow up and do as promised...,,,,,,,,and yes it has gotten worse NOW they want to charger for data overages even so I called "like a good customer, as they told me I should " and we were not over and then they bill me for overages WTH!!!!!! I wouldn't even give them 1 star
I love talking to my friend while playing Battlefield 4 for the 2 minutes of loading in the game and only realizing that Oh wait, i just lost connection. Thank you :) (Oh and this is the SECOND time i tried to post this while using ACS, Just so ya know)
Tired of the Feud between Microsoft and ACS. Why are you taking so long to get ACS off of the Microsoft banned user list. We cant use our Microsoft email account if we are connected through ACS Internet issues without explanation, forget calling 611? Only excuses that "it is not this department" or "its and internet issue not a wireless issue". IT'S ACS ISSUE OWN IT! Piss Poor customer service. Honestly do not want to change carriers. But I feel I have no choice. If only you would address these issues openly and ho... read more
If I could give negative stars I would. Placed an order to install home Internet last Tuesday online. They tossed out the order because we couldn't get that speed in our area without calling us. Called again Saturday placed another order. We get no call or email about when they will be by. Call Monday, Saturdays order was now lost so we set up yet another order this time I'm assured they will be in contact with me with in the day. FINALLY get an email at midnight saying they will be out on the 20th. So I will now be waiting ... read more
Frequently asked questions about Alaska Communications
How is Alaska Communications rated?
Alaska Communications has a 2.1 star rating with 1,048 reviews.
When is Alaska Communications open?
Alaska Communications is closed now. It will open on Monday at 8:00 a.m.