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All My Sons Moving & Storage
- Movers
- Atlanta, GA
About this business
Location details
2960 Olympic Industrial Drive, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
DO NOT USE THIS COMPANY. They are FRAUDULENT in their practices and the manager was disrespectful and rude. They upsold me on 3 people, but one person was just standing around not doing anything. The. They charged me $300 for supplies when they DID NOT have to box or hardly tape anything. I did not even move an entire house, but only two large items. The total love was $1000 more than they sold me on, with hidden transportation and supply charges. They are FRAUDULENT in their practices and I will be reporting them to th... read more
Business response:
Thank you for contacting us, Jameela. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move... read more
No surprise by the ratings (which I did not review) this was the most HORRIFIC experience I've ever had with a company. I had a couch and bed moved by "2 men". One man sat in the truck the whole time and had ME HELP them wrap and move. They managed to take 5 HOURS to move 2 items because they are hourly. When I called to get a refund from the deposit put down, they said it was included which would make this move over $1K for two items. The staff was also extremely unprofessional taking photos of my new place/asking for food.
Business response:
Hannah, We are sorry! Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand.
BEWARE!! REALLY NEED TO LOOK UP THE LAWSUITS AMS IS INVOLVED IN!!! Horrible, traumatizing experience with a move in Decatur, GA on 6/29/2024. I was told I would be charged 219/hour, and given the little items and furniture I had, it would take about 3 hours (including the 3 movers' commute). The total quote I was given was around 600+ USD. The entire move took over 6 hours and I was charged over 1500 USD. Problems: 1. NO PAPER TRAIL ABOUT THE ACTUAL QUOTE. The quote that they sent me after consultation was not an actual q... read more
Business response:
Emily, Thank you for bringing this to our attention. Providing the best move experience is our top priority. Please know that we take these allegations seriously and our corporate team is proactively investigating. We would be extremely grateful to have the opportunity to discuss this in depth with you. Please reach out to us as soon as possible. You may contact us directly at wecare@allmysons.com or 844-238-8715. Kindly include your Customer ID (CID) reference number or the phone number associated with your move. Again, tha... read more
Very slow . Lazy workers . They had my wife carrying boxes in the house while they laughed and played on the truck. I wouldn't recommend for women who are looking for movers.
Business response:
Lionel, Thank you for sharing your experience. We recognize that we did not meet your expectations, and we sincerely apologize for any inconvenience or frustration caused. Our team is committed to gaining a deeper understanding of the issues you encountered. To fully address your concerns, please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Be sure to include your Customer ID (CID) reference number or phone number associated with your move. We look forward to assisting you.
Worse moving experience ever with a truly unacceptable level of professionalism and consideration from any company we've ever hired. My wife and mother met the movers at the apartment because I was back in our new home working on landscaping. Once the two staff members arrived my wife notified them of the items that would need to be moved. We had a couple of other items that were going to be trashed and we asked if they could take those items down to the dumpster for disposal. One of the staff members mentioned to my wife th... read more
Business response:
Mario, transparency in our service and pricing information is crucial to us, as it fosters trust with our customers. We are so sorry that we did not meet your expectations during your experience with us. This is not in line with our standards; not ever. We'd love to understand our opportunities for improving. Please get in touch with us via email at wecare@allmysons.com or call us directly at 844-238-8715. Be sure to include your Customer ID (CID) reference number or phone number linked to your move. Thank you for your time.
The lead guy was good but, the other did not wanna work ,my dishes got broken some of them and wine glasses as well. Plus charge me $800 dollars to move apartment furniture to another apartment. Very disappointed.
Business response:
Arolia, We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) reference Number or t... read more
The worst experience. Damaged washer, damaged floors in both homes, damaged walls in both homes, and broken bed. The group they sent couldn't lift heavy items and the lead of the group that day told me they weren't capable. He also told me what a terrible company they are because they expect them to do the things they aren't able to. He also told me they didn't send the right truck for the size of our home. The week before I discussed the size of my home with the agent to make sure we were good to go. When contacting the off... read more
Business response:
Jennifer, It is never our commitment to allow any items to be damaged (or go missing), . We take great pride in our work and understand that the possessions our customers entrust us to handle are valuable and, in many cases, hold sentimental value Moving can be stressful, even at the best of times, and it is our responsibility to alleviate that stress. Please accept our sincere apologies for the inconvenience this has caused. Contact us directly at wecare@allmysons.com or 844-238-8715. Kindly include your Customer ID (CID) r... read more
Scam They gave me an estimate of low 400s to move a specific list of furniture numbering 6 items and 5 boxes. Then they brought a 26 ft truck for my tiny move. Mover made me sign docs on his broken screen phone which he kept sliding his thumb over to cover text. (They later emailed and they are unreadable.) We made it to my new apartment within time in the estimate. Then with my furniture on the truck demanded almost $700 to offload. Almost $300 difference. Then an hour on the phone with their GM Donny and office. ... read more
Business response:
Thank you for contacting us, Megan. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. ... read more
This company is terrible they scratched and chipped some furniture and scratched a wall. They unwrapped the plastic that was on the upstairs furniture but did not unwrap the lower level furniture. They refused to come out and finish the job unless I paid them more money. Everyone I spoke with was rude. BEWARE!
Business response:
Recognizing where we missed the mark is vital, and we genuinely apologize for any frustration caused. Customer satisfaction and going above and beyond is our utmost priority. We would love the opportunity to better understand the situation. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you so much again. We look forward to hearing from you soon.
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 3.8 star rating with 2,951 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.