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All My Sons Moving & Storage
- Movers
- Atlanta, GA
About this business
Location details
2960 Olympic Industrial Drive, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
OVER ONE YEAR AFTER my move when thousands of dollars of damages were incurred, I get a reply from someone who identified themselves as the business manager. I was given an email address & a phone number, and was told that they would look into the damages. Since they specifically said previously that they had to have proof of the damages such as pictures I am doubtful. I finally threw away all of the things I had claimed as well as the numerous other things I later found to be damaged or destroyed. With the few hundred dolla... read more
Business response:
Beverly, We appreciate your feedback and apologize for any inconvenience caused. Your input is essential to us as we aim to constantly improve our services. We are genuinely concerned about the damages you mentioned and would like to investigate this matter further to better understand the specifics. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call us directly at 844-238-8715. Please include your Customer ID (CID) reference number or phone number associated with your move. ... read more
DO NOT USE All my sons. I asked for 3 movers and 2 of them were on the phone the entire time, and I was charged for way more time than it should have taken. And then the movers force you to leave a good review on google at the end. When you try to call customer service they will transfer you over and over again because no one wants to help you. They are an awful company and do not care about their customers.
Business response:
Jonathan, Recognizing where we missed the mark is vital, and we genuinely apologize for any frustration caused. Customer satisfaction and going above and beyond is our utmost priority. We would love the opportunity to better understand the situation. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you so much again. We look forward to hearing from you soon!
crooked company. i originally utilized 2 men in a truck the first move which took around 2 1/2 hours of a move and then me and the family had to move again and this time used All my sons moving company which was a disaster. Like others have mentioned I caught one guy on his phone on FaceTime with somebody with him just standing around. I don't speak fluent Spanish so I'm not sure what all was being said. When I told the company how much stuff I had they said it shouldn't take longer than the 4 hours I assumed it would take. ... read more
Business response:
Tre, We are sorry! Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you again for the opportunity to better understand.
Poor service broke several items including my husbands fish tank, my entertainment center contacted the office spoke with a manager the was an empty apology and no follow up they were slow 3 guys came only 2 worked. I despise poor service. I do not recommend ever!!!!!
Business response:
Kaleaner, We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) reference Number or ... read more
DO NOT....ABSOLUTELY NEVER AGAIN! They have inexperienced movers that don't take care of your belongings. They worked extremely slow, and only 1 of the 3 people worked. They were unable to get all my furniture because it was "too heavy." They weren't accommodating. They threw my belongings all over the place. A 4th mover had to be called to unload my items via Uber. They finished once the office was closed leaving the 4th mover with no way to get home. The move was so unprofessional and overly priced. Do not use this company... read more
Business response:
Hello Dani, Thank you so much for reaching out! We appreciate you sharing your experience with us. We apology for any frustration we caused, and acknowledge we felt short of meeting you expectations. We genuinely apologies for any inconvenience. Our team is committed to gaining a deeper understanding of the issues you encountered. To fully address your concern, Please reach out to us at 844-238-8715. Be sure to have your Customer ID (CID) reference number or phone number associated with your move. We look forward to assistin... read more
That's the lowest you can rate. They are FAR BELOW 1. Damaged furniture, broken legs, bent refrigerator door hinge, snapped off legs, scrapped wood floors. Couple hours turned into 3 days and storage. Slow, unprofessional movers. Max repayment $350. DO NOT USE!!!!!!!
Business response:
Fern, Thank you for taking the time to share your feedback. I want to extend my sincere apologies for the inconvenience and frustration caused by the damaged furniture and the unprofessional behavior of our movers. This is certainly not the experience we aim to provide. We are genuinely concerned about the damage you mentioned and would like to investigate this matter further to better understand the specifics. To address your concern, we encourage you to reach out to our team via email at wecare@allmysons.com or call us dir... read more
These people scam and I advise if you are thinking about booking with them DON'T. I'm so glad they didn't come when they were scheduled cause what I'm reading is disgusting and I wish 0 stars could be given. I tried to use this company but an emergency came up and they would not give me my deposit back. I disputed it with my bank though and got it right back. SCAM SCAM SCAM DO NOT USE THEM.
Business response:
Our sincere apologies for any inconvenience or frustration caused. We always do our very best to avoid cancellations at all costs. We genuinely care about your experience and are committed to learning from your feedback to help us better our services moving forward. We care about our customers and constantly strive to do our absolute best every day. Thank you again for reaching out!
The price was fine and they moved efficiently. I had several small things broken (dresser that I could repair, picture frames). When I confronted them about it, they told me it had never happened before and it wasn't their fault because they wrapped everything.
Business response:
Thank you for bringing this to our attention Matt. We are truly sorry to hear about the damage you've highlighted and are eager to delve deeper to gain a clear understanding of the specifics. Our aim is to consistently deliver exceptional customer experiences and we regret that this wasn't the case during your move. We would appreciate the chance to discuss your concerns with you directly. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) ... read more
My family and I scheduled the movers All My Sons and they said to us that they could come on they day we need them for. And then they said to us that all my sons movers that we would be the first on their list for the next day and they show up late. All my sons mover said that the price quoted us was $525 and then when they came they wanted to charge us a different price $1000 and we did not use then all. They did not take the second phone number down right. And I had to call them two different times to ask them for our depo... read more
Business response:
Thank you for contacting us, Jamie. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. We extend our sincere apologies for falling short of your expectations. Thank you for your time.
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 3.8 star rating with 2,951 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.