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All My Sons Moving & Storage
- Movers
- Austin, TX
About this business
Location details
500 E. Ben White Blvd, Suite, Suite # E-350, Austin, TX, 78704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
I just had a very disappointing experience with All My Sons Moving & Storage. I called simply to get a quote and ask about scheduling. The representative told me they had availability on Friday but said they couldn't confirm a time. I politely explained that I would need the move to be at least in the morning and asked if that was possible. Instead of helping or clarifying, the representative responded rudely and repeated that they "don't have a time." I calmly said that if it couldn't be early in the morning, then no worri... read more
1-Star Review I had a deeply disappointing and physically distressing experience with All My Sons Moving. Before booking, I clearly explained to the person who answered the phone (who I believe is the owner) that I am an elderly, handicapped woman with significant mobility limitations. I specifically stated that I would need the boxes placed in the rooms where they belonged because I am physically unable to move them afterward. I was assured this would be done. It was not. Instead, boxes were left scattered throughout my apa... read more
I can't give them anything close to satisfactory I helped them move my furniture out of my penthose which I shouldn't have done but it would've took longer than a full eight hour. It was 7 tvs two beds a couch kitchen supplies and two poker tables i feel like I was milked For my money and my time
late to appointment. took there sweet time moving. charged me over 1k . terrible experience. would never recommend and i wish I would have read the reviews before booking.
I had a unique move that required a site visit. They insisted on a virtual visit. I turned them down, but they continued to call me. The third person to call told me they could do a site visit. Then last minute was stood up. Very poor communication between team members here.
I have a studio sized apartment, but it somehow took them 4 hours. also, they left stuff behind so I had to move stuff on my own. $600 paid to also have to move things myself is insane! also the 2 guys pressured me into giving them a tip through CashApp and not my credit card so that they wouldn't be taxed on it. I would recommend you choose another company
I had a very odd experience with them. Just canceled my reservation for moving, and Randy was not happy that I found a better rate elsewhere. The call ended with him hanging up without saying much after trying to talk me out of it. Prior to this, the customer service was atrocious. I had asked for details on prices and specifics, to which I got snarky responses as if they had something better to do. "All of that information is in the email," I was told. After the call, I went to check the email from back in October; none of ... read more
Business response:
Humberto, thank you for your feedback. We sincerely apologize for the frustration you experienced. Providing clear communication and professional service is very important to us, and we regret that we fell short. Your comments are being reviewed internally so we can improve moving forward. We appreciate you bringing this to our attention. Warm regards, Jason Patterson Community Coordinator
Left my stuff on second floor of apartment even though I live on the 4th. Customer service was worse, extremely rude and condescending. Avoid.
otal Bait and Switch. They quote $600 for a 5 mile 2 bedroom apt move for my college age daughter, plus a 15% gas fee. Once the furniture was on the truck and upon arrival at the new apt, they refused to unload the truck until we paid $1700, including extra truck fees, $250 in plastic wrap. Don't trust them with quotes or your furniture. DON'T EVER SIGN ANYTHING WITH THEM! as their paperwork says they can hold your furniture hostage until you pay whatever they want you to pay. I'm suing in small claims and I have contacted t... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.5 star rating with 2,962 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open at 7:00 a.m.