This profile has been claimed by the business owner or representative.
All My Sons Moving & Storage
- Movers
- Austin, TX
About this business
Location details
500 E. Ben White Blvd, Suite, Suite # E-350, Austin, TX, 78704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Sexual Assault, No Apology, No Accountability - Austin South One of All My Sons' movers sexually assaulted my wife during our move -- non-consensual physical contact while she was alone in a room. We filed a police report the same day. Austin Police investigated, and the case is now filed in Austin Municipal Court as a Class C misdemeanor. The company acknowledged this in writing but never once called, emailed, or reached out to apologize. Zero contact. They also damaged our property. When I filed a claim, they sent a set... read more
Business response:
Thank you for bringing this to our attention. Providing the best move experience is our top priority. Please know that we take these allegations seriously and our corporate team is proactively investigating. We would be extremely grateful to have the opportunity to discuss this in depth with you. Please reach out to us as soon as possible. You may contact us directly 866-941-1849. Again, thank you so much. We look forward to connecting with you soon. Sincerely, Marie Senghore Community Coordinator
I appreciate the help from the movers to my new apartment. However, they damaged 5 of my furniture pieces(not going to pay for it), over charged with their fees because they took a long time to get to the new place and didn't know the address. I would recommend to not use this company.
Business response:
Matt , We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) reference Number or th... read more
worst customer service ever starting with the store manager " Gerardo " save you're time an energy an don't request a move from these guys !!
Business response:
Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Once again, we apologize for any inconv... read more
Do not go here. They quoted me a price then charged an extra $400 in fees. Then the guys kicked one of my tvs and it shattered, and damaged my brand new couch that was still in shipment wrapping. Customer service is a scam. This place will rob you and destroy your stuff
Business response:
Our commitment to our customers is to ensure that all items are handled with the highest level of care. Sara, we sincerely apologize for the necessity to file a claim in the first place as this is the opposite of our commitment. Recognizing that there is always room for improvement is the first step to providing the absolute best moving service. To be the best for our customers is our goal every time. Please reach out to us at 866-941-1849 so that we may work with you directly to resolve your claim. Thank you for giving us t... read more
Nice guys, but a bit of a magic show. Boxes disappear and you don't get a call back. I wish I would have read more reviews for the company before I confirmed moving date.
Business response:
We are here to assist you Ariel. We're sorry to hear about the missing items from your move. Our goal is to ensure a seamless move for our customers, and we regret that this wasn’t your experience. Please give us the opportunity to help! Email us at wecare@allmysons.com or call 844-238-8715. Please include your Customer ID (CID) reference number or the phone number linked to your move. Thank you for your time. Best regards, Marie Senghore Community Coordinator
I had an extremely disappointing and frustrating experience with this moving company, and I want others to be aware before booking with them. I called the day before my move due to time constraints and was told they had professional movers available. They arrived on time at 10 AM, but things went downhill quickly. Despite claiming to be professionals, the way they packed was careless and disorganized. They threw all my clothes together in piles, placed my bathroom trashcan next to my clean clothes and closet items, and used... read more
Business response:
Thank you for contacting us, Narega. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move.... read more
Don't hire them. In 2024, two of their employees stole about $13,000 worth of our belongings during a local move. The company did nothing to help, forcing us into court. We won back our losses, but only after a lengthy, costly battle. One of those employees is now indicted in Travis County, TX for the theft.
Business response:
Thank you for bringing this to our attention. Providing the best move experience is our top priority. Please know that we take these allegations seriously and our corporate team is proactively investigating. We would be extremely grateful to have the opportunity to discuss this in depth with you. Please reach out to us as soon as possible. You may contact us directly at wecare@allmysons.com or 844-238-8715. Kindly include your Customer ID (CID) reference number or the phone number associated with your move. Again, thank you ... read more
I would give them a negative five stars if I could. Avoid at ALL COST! They took 6 hours to move my 2 bed apartment and everything was packed and ready. Managed to break my $500+ TV console only to told be told that they would only cover $140. Paid over $1000+ for this move and regret every bit of it. Worst customer service and even worse care for your items when moving. They'll add on $100 for "packing fees" -- all they did was wrap my mirror in a blanket. They may over a lower rate, but they'll only send two guys and they ... read more
Business response:
Our commitment to our customers is to ensure that all items are handled with the highest level of care. Rajvi, we sincerely apologize for the necessity to file a claim in the first place as this is the opposite of our commitment. Recognizing that there is always room for improvement is the first step to providing the absolute best moving service. To be the best for our customers is our goal every time. Please reach out to us at 866-941-1849 so that we may work with you directly to resolve your claim. Thank you for giving us ... read more
If I was writing a review based on only the crew handling my move, I would leave 5 stars. Jordon and John were great. I feel like they were efficient and weren't actively trying to run up the clock and add to my bill. However. The hidden fees and lack of communication and overall sh*tty attitude from the office have completely soured this experience. I could have paid for my storage unit for another 5 months and still not reached the price point these crooks charged me. Skip past the larger paragraphs if you want just the g... read more
Business response:
Thank you for contacting us, Macy. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. T... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.4 star rating with 2,624 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.