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All My Sons Moving & Storage
- Movers
- Austin, TX
About this business
Location details
500 E. Ben White Blvd, Suite, Suite # E-350, Austin, TX, 78704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Purchased the insurance for my move. They broke China my grandmother brought back from Japan after WWII. They broke glass on an antique cabinet. They also scratched my new wood floors. The claim that was filed was over 2k$ i was covered for over 5k$. They returned with a settlement offer of $360.00 Extremely unprofessional. They refused to wear shoe coverings they didn't lay down floor protection for their furniture dollys. Do not do business with All My Sons
Quoted under $500 & it was slow moving but ........then again $149 hourly means these sound guys can carry 1 box at a time........ they made me pay $1132 before they would unload & the way they conveniently had me sign the contract before really starting & then pay before unlocking truck......sneaky hidden fees & extra time standing around. Felt taken advantage of & im in wrong business. My first movers FLEX MOVING......Did a NO SHOW @8am so I was happy to have help today & get it done. Not happy on the price & teamwor... read more
Business response:
Tonja, We’re sorry to hear about your experience and understand your frustration regarding the pricing, delays, and handling of your belongings. It sounds like the move did not meet the level of service we aim to provide. To help resolve your concerns, please contact our Customer Care team at 844-971-2937 or wecare@allmysons.com. Be sure to provide your Customer ID (CID) or the phone number associated with your move so we can review your situation and address any issues with billing, service, or handling. Best regards, Mar... read more
All my son's moving and storage company was all in all very disappointing and frustrating experience. I paid a $100 deposit upon initially booking my move out and was given no confirmation email, call, or text message validating my move out appointment, leaving me to wonder if I was being scammed. I had to call myself a few days later to confirm whether my appointment was scheduled or not. When I called, they briefly went over details and gave me a quote that was around $389. They went over how they charged by the hour and ... read more
Business response:
You deserve the absolute best experience. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Kindly provide your Customer ID (CID) reference number or phone number associated ... read more
Sexual Assault, No Apology, No Accountability - Austin South One of All My Sons' movers sexually assaulted my wife during our move -- non-consensual physical contact while she was alone in a room. We filed a police report the same day. Austin Police investigated, and the case is now filed in Austin Municipal Court as a Class C misdemeanor. The company acknowledged this in writing but never once called, emailed, or reached out to apologize. Zero contact. They also damaged our property. When I filed a claim, they sent a set... read more
Business response:
Thank you for bringing this to our attention. Providing the best move experience is our top priority. Please know that we take these allegations seriously and our corporate team is proactively investigating. We would be extremely grateful to have the opportunity to discuss this in depth with you. Please reach out to us as soon as possible. You may contact us directly 866-941-1849. Again, thank you so much. We look forward to connecting with you soon. Sincerely, Marie Senghore Community Coordinator
I appreciate the help from the movers to my new apartment. However, they damaged 5 of my furniture pieces(not going to pay for it), over charged with their fees because they took a long time to get to the new place and didn't know the address. I would recommend to not use this company.
Business response:
Matt , We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) reference Number or th... read more
worst customer service ever starting with the store manager " Gerardo " save you're time an energy an don't request a move from these guys !!
Business response:
Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Once again, we apologize for any inconv... read more
Do not go here. They quoted me a price then charged an extra $400 in fees. Then the guys kicked one of my tvs and it shattered, and damaged my brand new couch that was still in shipment wrapping. Customer service is a scam. This place will rob you and destroy your stuff
Business response:
Our commitment to our customers is to ensure that all items are handled with the highest level of care. Sara, we sincerely apologize for the necessity to file a claim in the first place as this is the opposite of our commitment. Recognizing that there is always room for improvement is the first step to providing the absolute best moving service. To be the best for our customers is our goal every time. Please reach out to us at 866-941-1849 so that we may work with you directly to resolve your claim. Thank you for giving us t... read more
Nice guys, but a bit of a magic show. Boxes disappear and you don't get a call back. I wish I would have read more reviews for the company before I confirmed moving date.
Business response:
We are here to assist you Ariel. We're sorry to hear about the missing items from your move. Our goal is to ensure a seamless move for our customers, and we regret that this wasn’t your experience. Please give us the opportunity to help! Email us at wecare@allmysons.com or call 844-238-8715. Please include your Customer ID (CID) reference number or the phone number linked to your move. Thank you for your time. Best regards, Marie Senghore Community Coordinator
I had an extremely disappointing and frustrating experience with this moving company, and I want others to be aware before booking with them. I called the day before my move due to time constraints and was told they had professional movers available. They arrived on time at 10 AM, but things went downhill quickly. Despite claiming to be professionals, the way they packed was careless and disorganized. They threw all my clothes together in piles, placed my bathroom trashcan next to my clean clothes and closet items, and used... read more
Business response:
Thank you for contacting us, Narega. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move.... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.5 star rating with 2,730 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open at 7:00 a.m.