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All My Sons Moving & Storage
- Movers
- Austin, TX
About this business
Location details
500 E. Ben White Blvd, Suite, Suite # E-350, Austin, TX, 78704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
I would give them a negative five stars if I could. Avoid at ALL COST! They took 6 hours to move my 2 bed apartment and everything was packed and ready. Managed to break my $500+ TV console only to told be told that they would only cover $140. Paid over $1000+ for this move and regret every bit of it. Worst customer service and even worse care for your items when moving. They'll add on $100 for "packing fees" -- all they did was wrap my mirror in a blanket. They may over a lower rate, but they'll only send two guys and they ... read more
Business response:
Our commitment to our customers is to ensure that all items are handled with the highest level of care. Rajvi, we sincerely apologize for the necessity to file a claim in the first place as this is the opposite of our commitment. Recognizing that there is always room for improvement is the first step to providing the absolute best moving service. To be the best for our customers is our goal every time. Please reach out to us at 866-941-1849 so that we may work with you directly to resolve your claim. Thank you for giving us ... read more
Heed the warnings in other reviews! We moved from a 650 sq. ft. apartment near downtown to a house 9 miles away in North Austin. The move was scheduled to begin in an 8 am to 9:30 am time window, and the two guys sent to us called at 8am sharp to let us know they were on their way. The caller sounded very polite, and I anticipated with their timely start, we'd have the whole task wrapped up by noon. At a rate of $159 an hour, that seemed like a good deal. Upon entering our apartment complex, the driver of the moving truck ... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator
Realtors, Sellers, Buyer, Stagers, absolutely Avoid All My Sons Moving & Storage in Austin! Shady Practices and Awful Customer Service! As a local realtor, I pride myself on recommending trustworthy local vendors especially to all my clients. Unfortunately, All My Sons Moving & Storage in Austin will never be on that list. My experience today (4/25/25) with them was extremely disappointing - unexpected charges not previously disclosed to me and poor customer service skills from their representatives (i.e. - Tony-he likes to... read more
Business response:
Thank you for contacting us, Helen. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. ... read more
I will start with the positives, the guys were nice. I waited a considerable time before posting a review as I needed to separate myself from the experience. I moved in late February 2025. I am unsure if it is the person responsible for the bookings or the movers or a combination. I was quoted ONE PRICE yet it INCREASED DRAMATICALLY at the end of the move. Almost double the quoted price. Please note, I moved MORE THAN 30 of the 40 boxes/plastic containers (left the heavy ones) we had into the hallway to make it easier an... read more
Business response:
You deserve the absolute best experience Kimberley. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Kindly provide your Customer ID (CID) reference number or phone number a... read more
One of the worst moving experiences I've ever had. The guys were nice, but that's about all that went right. While they didn't seem to be obviously stoned/high, a vape fell out of one of the guys pockets when he went to grab his keys. They must've been high because the rest of the move was rough. I watched them spend 30 minutes pretending to carefully wrap a couch just to try to force it through a hallway it obviously did not fit into. My new couch is damaged, my new wall is damaged and it was all entirely avoidable. The... read more
Business response:
Our commitment to our customers is to ensure that all items are handled with the highest level of care. Will, we sincerely apologize for the necessity to file a claim in the first place as this is the opposite of our commitment. Recognizing that there is always room for improvement is the first step to providing the absolute best moving service. To be the best for our customers is our goal every time. Please reach out to us at 844-238-8715 so that we may work with you directly to resolve your claim. Thank you for giving us t... read more
Was forced to pay double the quoted price. The move was scheduled in the morning and they double booked so I got bumped to the afternoon. They sent a lazy stoner kid, who didn't even pack all my stuff. I had to go back to my old place and pack what he missed. He made his partner (who didn't speak a lick of English) do all the heavy lifting. And I saw the stoner kid literally moving my chair with his leg two inches at a time off the truck to milk as much time off the clock as possible. Even got on the phone with the mov... read more
Business response:
Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. We care deeply about our customers, and we want to ensu... read more
Do not use All My Sons. They wasted so much space in my storage unit I had to rent a second unit. They left items unwrapped. Stacked items up in some places, while leaving fragile items unwrapped. At one point I saw a lightbulb just left out that they had on their truck. I am horrified by the damage and lack of respect for my things. They "packed" up boxes by stuffing items they had broken yet did not inform me of, but then leaving said boxes open and just thrown into the storage unit. I am so disappointed. They damaged th... read more
Business response:
Thank you for bringing this to our attention. We are truly sorry to hear about the damage you've highlighted and are eager to delve deeper to gain a clear understanding of the specifics. Our aim is to consistently deliver exceptional customer experiences, and we regret that this wasn't the case during your move. We would appreciate the chance to discuss your concerns with you directly. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) refe... read more
I regret not reading the reviews before booking with this company. I was given a moving window from 11 AM to 3 PM and stayed in contact with the coordinator throughout the day. While I appreciated the communication at first, things quickly went downhill. At 3 PM, I was told the movers would arrive in 30 minutes. Then, at 3:20 PM, they called to say they'd be another hour. In reality, the move didn't start until 4:30 PM--1.5 hours late, after we had already wasted the entire day waiting. To make matters worse, as soon as the... read more
Business response:
Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Once again, we apologize for any incon... read more
Value- when scheduled on phone 3 weeks ahead I was told approximately $650, 2 men@$182.75. Two days before my move I was told if I got 3 men it would be cheaper. When I got the email it said, $219, 3 men, additional for packing material & estimated cost $2000. It was too late to cancel. For a company to be 15 minutes from me & moving me 10 minutes away to a 2 bedroom apt. It cost $2135.85.
Business response:
Thank you for contacting us, Loretta. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.5 star rating with 2,855 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open at 7:00 a.m.