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All My Sons Moving & Storage
- Movers
- Stratford, CT
About this business
Location details
480 Lordship Blvd., Stratford, CT, 06615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
0/10 do not recommend and stay clear of this company!! take your business elsewhere, they showed up at 3:00 pm for a whole house move on today Friday aug 30. they called the day before to go over all the items for the move but then when they arrived after waiting for them all day, they tried to say what was told for the inventory wasn't right and they started bringing boxes back in the house!! The guys didn't have tools after we told them things needed to be taking apart, so I offered my tools for them to use but since the... read more
Business response:
Jessica, Our sincere apologies for any inconvenience or frustration caused. We always do our very best to avoid cancellations at all costs. We genuinely care about your experience and are committed to learning from your feedback to help us better our services moving forward. We care about our customers and constantly strive to do our absolute best every day. Thank you again for reaching out.
Updating here after going round and round with people in the office. I was told several times that someone would get back to me and its been weeks with me having to constantly call the office. PS. last time I was on hold, I could hear all other conversations with customers - and one woman nearly stated her credit card number over the phone that I could overhear. WATCH OUT for this company, go elsewhere and thank me later.
Business response:
Ashley, we’re committed to giving everyone clear and honest pricing. If this did not occur, our corporate team wants to know more so that we may address your concerns and improve the experience we provide. We encourage you to contact us by email at wecare@allmysons.com or by calling directly at 844-238-8715. Kindly include your Customer ID (CID) or your phone number that was used to schedule the appointment. Your time is appreciated, Ashley.
My moving experience with All My Sons was terrible. I had hired them to help with packing and move from RI to CT. The estimate was odd from the beginning going from "one truck might be tight, you'll have a few boxes left over" to needed two trucks. On the first day they packed all of 3 boxes. The crew was not at all prepared to provide the service I had agreed to. The RI Operations manager (Mike) was incredibly rude and condescending. He blamed the situation on me saying it wasn't nice ready. No kidding- that's why I ... read more
Business response:
Megan, Recognizing where we missed the mark is vital, and we genuinely apologize for any frustration caused. Customer satisfaction and going above and beyond is our utmost priority. We would love the opportunity to better understand the situation. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you so much again. We look forward to hearing from you soon.
Feel like you need to be gaslit and possibly miss your move out date? Well this is the branch of the company for you! Friend confirmed move date and a list of items day before with office. Day of move, two guys show and refuse the work bc there is too much to move. They were told a table and couch. Friend calls office to get move rescheduled and they blame my friend for having too much to move and keeping it too close to their move out date. Office begins SCREAMING at friend. Puts them on hold and forgets to mute the butto... read more
Business response:
Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. Once again, we apologize for any inconvenience you’ve experienced, and we thank you for bringing this matter to our attention.
We had a nightmare experience with this move. The quote was way below what they eventually charged. First issue was them sending 4 men for the move when they'd said it'd be 5. Being a man down (one guy was also new) naturally caused the move to go longer, thus adding labor hours and upping the cost. They also made mistakes with the billing (charging 2,000 for gas some how) and ran out of room on the truck even though they said the move wouldn't need a second truck. I ended up spending a weekend and over 400 on U-Haul trips o... read more
Business response:
John, We are sorry! Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you again for the opportunity to better understand!.
Move- Bridgeport, CT. One star is being generous. * Showed up an hour and 45 minutes late from the confirmed start time. *Said the move would take 2 hours. Move took 7 and a half hours to complete the move and would have taken longer but we asked them to put everything in one room and leave. *Quoted low price- over charge at the end. Shady. *Movers were not able to disassemble and reassemble basic furniture. *Took movers 35 minutes to get from old place to new place when should have taken approximately 3 minutes given the m... read more
Business response:
Luciana, Thank you for bringing this to our attention. Providing the best move experience is our top priority. Please know that we take these allegations seriously and our corporate team is proactively investigating. We would be extremely grateful to have the opportunity to discuss this in depth with you. Please reach out to us as soon as possible. You may contact us directly at wecare@allmysons.com or 844-238-8715. Kindly include your Customer ID (CID) reference number or the phone number associated with your move. Thank yo... read more
All the reviews are right on. The moving crew was excellent. Absolutely the best!!!!! My final invoice came in over 500.00 more than the quote. When I got the quote I decided to move 25% of the items myself hoping to make sure it stayed within the quote. I must have made 30 trips back and forth with 2 cars. When I inquired how the final bill was over 500 ( 700 exactly ) more than the quote office hasn't answered. Reading the prior reviews I have a feeling they will be rude for asking such a question. I'd like to under... read more
Absolutely do NOT use this moving company, all of the post about the movers having attitude it is true. It got to the point where we said something to our movers about it and they took all of the stuff out of the truck and put it on the curb. Although they might have a low price I would rather have paid triple than having to deal with them. Truest me when I say this hire anyone else but them.
I do not recommend their services. If you're looking for confidence, Integrity, and peace of mind, look elsewhere.
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.2 star rating with 2,304 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.