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All My Sons Moving & Storage
- Movers
- Kansas City, MO
About this business
Location details
7084 Universal Ave, Kansas City, MO, 64120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This review is on Google as well: Awful experience so far and the move is tomorrow June 21st! They have our $100 deposit and have had it since May 11th. I don’t know about you but a deposit confirms our booking. Today we get an EMAIL that says they have “been unable to reach you” and if we don’t contact them by the end of the day we will be removed from the schedule. Excuse me?! First of all, we received no calls, no voicemail drops, no text messages; just this email at 2 pm today. And second of all, again, the deposit books... read more
I would never recommend AMS. They broke the leg completely off of our headboard, ruined the footboard, and damaged the doors on a dresser. They didn't wrap things like they promised they would. The guys were friendly at first. We bought all 4 guys lunch midday for all the work they were doing, and after that, it seemed they weren't as friendly. They almost forgot to load one entire room and when I reminded them, they kind of rolled their eyes. When they were unloading at the new house we realized our brand new set was ruine... read more
Business response:
Hi Kendal, thank you for leaving your feedback. We regret to hear that you did not have a positive moving experience with us. We understand your frustration that you’re having regarding the items that were damaged during the moving process and we hope to help you address this concern. It appears that you have already been working with the local office and our customer care team to resolve this issue. If you need further assistance in the meantime, the customer care team can always be reached at 866-941-1849.
Move was April 28 scheduled in early March My move was Saturday second move which ended Up starting at 5:30 pm first the couldn’t accept my large live plants it was 11:30 pm when I arrived at the final location to find that the rubs where the first thing in which means last out,..,,,,, Well the only reason I went with this company was what I saw when they moved my friend fast efficient and very professional I experienced none of this as a matter of fact to find out what was happening I called in the afternoon to be told... read more
Business response:
Hi Barbara, thank you for providing us with your feedback. At All My Sons Moving & Storage, we pride ourselves in achieving outstanding customer service and always try to follow-up on all our customer reviews. Please note that in follow-up of your specific review, we have not been able to find a record that we serviced you. To help us address your concerns, we would ask that you include your full name (that the move is booked under) and the city your move was in -- so that we can work to get this matter resolved ASAP.
They are only getting 1 star bc I have to to post a review. We had them scheduled for tomorrow morning and they canceled on us last night! I was photographing a wedding and couldn’t answer my phone and next thing I know we have been cancelled. My husband called them back and they had every excuse in the book. Someone was injured, several had food poisoning, Sunday is a religious day so people asked off... uhh they knew that when they booked us. They did give us our deposit back but nothing else. If we can even find someone e... read more
They are only getting 1 star bc I have to to post a review. We had them scheduled for tomorrow morning and they canceled on us last night! I was photographing a wedding and couldn’t answer my phone and next thing I know we have been cancelled. My husband called them back and they had every excuse in the book. Someone was injured, several had food poisoning, Sunday is a religious day so people asked off... uhh they knew that when they booked us. They did give us our deposit back but nothing else. If we can even find someone e... read more
On May 18, 2018, I was confirmed, and paid a deposit for, a move on Friday, June 1. Yesterday, May 30, I was called and informed they could not move me until the NEXT weekend! Not happy! And now am unable to find another mover at this last minute!
Business response:
Hi Kris, thank you for providing us with your feedback. At All My Sons Moving & Storage, we pride ourselves in achieving outstanding customer service and always try to follow-up on all our customer reviews. Please note that in follow-up of your specific review, we have not been able to find a record that we serviced you. To help us address your concerns, we would ask that you include your full name (that the move is booked under) and the city your move was in -- so that we can work to get this matter resolved ASAP.
I am only giving them a 1 Star because I have to in order to make my review. I would NEVER use All my Son’s again because they cannot get their orders right. We call 2 days after booking with them to add 1 stop and they said they would add it to our order. (Never did it)! 3 days before our move date they call to confirm they would be here at 8:30AM but still did not have our other stop on there. The gentleman on the phone said we are allotted 5 hours and as long as we can get it don’t in that time we would be good. 8:50am ro... read more
I am only giving them a 1 Star because I have to in order to make my review. I would NEVER use All my Son’s again because they cannot get their orders right. We call 2 days after booking with them to add 1 stop and they said they would add it to our order. (Never did it)! 3 days before our move date they call to confirm they would be here at 8:30AM but still did not have our other stop on there. The gentleman on the phone said we are allotted 5 hours and as long as we can get it don’t in that time we would be good. 8:50am ro... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.1 star rating with 3,272 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open tomorrow at 9:00 a.m.