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All My Sons Moving & Storage
- Movers
- Kansas City, MO
About this business
Location details
7084 Universal Ave, Kansas City, MO, 64120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Where to start... They were an hour and fifteen minutes late after the time window. The movers showed up stoned and stinking of marijuana. They scratched my refrigerator. I was charged $150 for travel time even though I was told repeatedly by the sales rep that I would not be charged for that. Oh, and after they left and I started going through my stuff I realized that they kept my step stool. Once I realized that it was missing, I drove back to the house they moved me from to see if they forgot to load it. It wasn't there, ... read more
Business response:
Hi Tim, thank you for leaving your feedback. We regret to hear that you did not have a positive moving experience with us. We understand your frustration that you’re having regarding the items that were damaged/missing during the moving process and we hope to help you address this concern. It appears that you have not yet contacted our customer care team. Please reach out to us at (866) 941-1849 so we can begin the claims process. If you have questions about your final bill, please reach out to us at the local office so we c... read more
Beware of this moving company. They claim to care about customer service but in reality just find ways to take your money. The management team, particularly Edward Wallen will bully you and fraudulently charge you. I packed all of my belongings and only needed labor. The operator said that they offered labor only when they don’t. Quoted me for per hour service. A truck and 3 movers showed up and began charging me 30 minutes before I got there. When I informed them I wouldn’t be there the supervisor said his boss (Edward Wall... read more
Business response:
Hi Nyla, thank you for leaving your feedback. We regret to hear that you did not have a positive moving experience with us. We understand your frustration that you’re having regarding the items that were damaged during the moving process and we hope to help you address this concern. It appears that you have not yet contacted our customer care team. Please reach out to us at (866) 941-1849 so we can begin the claims process. If you have questions about your final bill, please reach out to us at the local office so we can assi... read more
If you want to have one of the worst experiences of your life, hire these jackals to pack and move you. They moved my household goods from my home to 2 storage units. Charged me $5200, including $400+ dollars for fuel - from one location in KC t another less than 10 miles away. I hired another company, PDS to move my things from the storage units to my new home. The movers said they uncovered many “booby traps” and it was the storage units were in the worst condition they had ever seen. Boxes were half-packed and colla... read more
Business response:
Hi Laura, thank you for leaving your feedback. We regret to hear that you did not have a positive moving experience with us. We understand your frustration that you’re having regarding the items that were damaged during the moving process and we hope to help you address this concern. It appears that you have already been working with the local office and our customer care team to resolve this issue. If you need further assistance in the meantime, the customer care team can always be reached at (866) 941-1849.
Business response:
Hi Kerry, thank you for leaving your feedback. We regret to hear that you did not have a positive experience with us. If there is anything we can do to improve your experience or if you still have remaining questions, please don't hesitate to give us a call at the local office. (816)-410-0658
My sister scheduled this company to move her THREE months ago and today, August 10th, they advised her at approximately 2:30 this afternoon that they could not move her belongings today and asked if they could reschedule for a week from now. She has to be out of her apartment this weekend!!! They offered NO assistance to help her find another moving company. They originally booked her move to happen between 8:00 & 9:00 this morning, then two days ago called and said they had another move before her, so it would be this af... read more
I used All My Sons yesterday. Initially I was very frustrated with the communication. They quoted me a price for a two-person team after I told them what moving needs I had. Then later, the day before the move, I was told I would actually need a three-person team that would cost me more hourly. Even though the person explained the benefits of this three-person team, and that it would make the move faster and possibly save me money in the end (from the faster move), I felt misled and lied to. Why give the original quote to on... read more
I used All My Sons yesterday. Initially I was very frustrated with the communication. They quoted me a price for a two-person team after I told them what moving needs I had. Then later, the day before the move, I was told I would actually need a three-person team that would cost me more hourly. Even though the person explained the benefits of this three-person team, and that it would make the move faster and possibly save me money in the end (from the faster move), I felt misled and lied to. Why give the original quote to on... read more
Horrible experience. Never showed up and Edward from KC kept giving excuses and then at 8 PM said they weren’t coming and couldn’t fit us in the next day or week. Never said he was sorry and argued with me the whole time. DONT USE THEM!!!!! THEY HAVE MANY BAD REVIEWS!!
This review is on Google as well: Awful experience so far and the move is tomorrow June 21st! They have our $100 deposit and have had it since May 11th. I don’t know about you but a deposit confirms our booking. Today we get an EMAIL that says they have “been unable to reach you” and if we don’t contact them by the end of the day we will be removed from the schedule. Excuse me?! First of all, we received no calls, no voicemail drops, no text messages; just this email at 2 pm today. And second of all, again, the deposit books... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.1 star rating with 3,272 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open tomorrow at 9:00 a.m.