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All My Sons Moving & Storage
- Movers
- Omaha, NE
About this business
Location details
8611 F St., Omaha, NE, 68127, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Worst moving experience ever! Three movers took 6 hrs to move what took 2 movers from Two Men and a Truck 4hrs. They couldn't even fit the exact same stuff in exactly the same truck! Only the logo was different. They make you pay BEFORE they'll unload the truck and use an "estimated" tool to determine how long that will take. Guess what? That's exactly how long it took. And then they were gone. No thank you, no have a nice evening, just got in the truck and left. Would've been nice to have them move the things left upstairs ... read more
Business response:
Dar, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (402) 500-2904 to discuss this further.
Movers showed up and couldn't drive up our incline they said (even though my small Hyundai and a UPS truck had been up it). Left. We scrambled to find emergency help and didn't finish until 2:30 a.m. and $1000 later. The manager, Brad did not even apologize or show any concern. I had to ask for my deposit back and just got a simple "credit should show in 1-2 business days" with no other response. DO NOT USE THEM!
Business response:
Marcia, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at our local office (402) 500-2904 to discuss this further.
I wish I had read the reviews. First off, the 4 movers that came were wonderful! This is not their fault. My 71 year old mother is relocating out of state. I knew finding ethical moving companies would be a challenge, so I handled this for her. I called around town and found the best rate of $99/hr with 2 men. One of the owners called to confirm and after going thru item by item.. he convinced us to use 4 men at $165/hour. The budget set aside was $1300. He assured both my mother and myself, that would be plenty for this mov... read more
Not “All My Sons”! Bad experience all around. Didn’t tell me the piano needed extra insurance until 5PM the day before, disappeared for 45 minutes for a one mile trip and charged a minimum time (I think an hour) for a two minute drive, scratched a desk and took months and a score of phone calls to pay for the damage. Stay away! This was 2012 and they were pretty new in the area and maybe didn’t have their act together, but it was a pretty bad experience.
honesty integrity and fair pricing
The worst experience I've ever had!! Never on time. Stopped half way through the move. When I complained to them, I was hung up on. They were suppose to come back 2 or 3 times & always changed the time & then didn't show up. If you want to keep you sanity, do not use this horrible company!
Business response:
Hi Mark, thank you for providing us with your feedback. At All My Sons Moving & Storage, we pride ourselves in achieving outstanding customer service and always try to follow-up on all our customer reviews. Please note that in follow-up of your specific review, we have not been able to find a record that we serviced you. To help us address your concerns, we would ask that you include the full name (that the move is booked under) and the city the move was in -- so that we can work to get this matter resolved ASAP.
Customer service was terrible! They took their time moving in order to charge me more. They broke my fan and didn't even care.
Business response:
Hi Ashlie, thank you for leaving your feedback. We regret to hear that you did not have a positive moving experience with us. We understand your frustration that you’re having regarding the items that were damaged during the moving process and we hope to help you address this concern. It appears that you have not yet contacted our customer care team. Please reach out to us at (866) 941-1849 so we can begin the claims process. If you have questions about your final bill, please reach out to us at the local office so we can as... read more
If I could give negative stars for this company I would. Due to the unprofessional “day of” cancellation, by your company, of our scheduled business move, we expect a FULL refund of our deposit. IMMEDIATELY. This is unacceptable. We scheduled a month in advance, paid the required deposit, and confirmed the move on Friday. This morning, Monday, at 8:30 we received a call saying our move was cancelled due to the “call in” of a driver. You were scheduled to be here at 8 am. I cannot believe you do not have contingency plans fo... read more
Business response:
Hi Margi, thank you for leaving your feedback. We regret to hear that you did not have a positive moving experience with us. We understand your frustration that you’re having regarding the scheduling issue that happened on the day of your move. If there is anything we can do to improve your experience or if you still have remaining questions, please don't hesitate to give us a call at the local office. (402) 972-4606
after using them in September we thought they were a good choice . they worked hard and fast and unfortunately broke the glass in our antique curio cabinet, accidents happen but that's why we hired professionals. the estimate to fix it was $800. we filled out all the paper work and get a response from their insurance company that they are only responsible for $120 of the damage. these guys packed it loaded it and broke it by putting their elbow thru the glass but think they should only pay about 15% of the cost to fix it. wh... read more
Business response:
Hi Jeff, thank you for leaving your feedback. We regret to hear that you did not have a positive moving experience with us. We understand your frustration that you’re having regarding the items that were damaged during the moving process and we hope to help you address this concern. It appears that you have already been working with our customer care team to resolve this issue. If you need further assistance in the meantime, the customer care team can always be reached at (866) 941-1849.
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 3.9 star rating with 2,832 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open tomorrow at 7:00 a.m.