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All My Sons Moving & Storage
- Movers
- Houston, TX
About this business
Location details
22215 Cypress Slough Dr., Ste C, Houston, TX, 77073, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Do not use them. 1 guy was constantly in my bathrooms. They disappeared for over an hour and showed up with lunch cups in their hands. I get it, people deserve lunch but when I'm charged by the hour I shouldn't have to pay for your lunch. Then afterwards had the audacity to tell me to Zelle them at least 10% tip. I chose on last minute availability but they charged almost twice as another moving company quoted.
Where do I even begin? The day they moved us out of our house they were an hour and a half late . The crew was respectful and seemed professional . However there was even a longer delay when one of their trucks got stuck in the mud and they had to wait for a tow truck so they could finish loading our household items . They were not very careful in how they loaded stuff because there was to pick up truck loads and a car load of items we had to move out ourselves because they wouldn't fit in the trucks . I had to remind them m... read more
Poor Planning, Property Damage, and No Accountability This was by far the worst moving experience I've ever had. All My Sons arrived on time, but it quickly became clear the move was badly planned. Despite explaining in advance that I owned large, heavy, and antique furniture, the truck was far too small, and even the lead mover commented that this was not "apartment furniture." Two movers were trainees, and the entire day lacked organization and leadership. Furniture was handled carelessly, walls in my brand-new home were... read more
Business response:
Jennifer, we are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-971-2937. Thank you Again for the opportunity to better understand. Best regards, Jason Patterson Community Coordi... read more
After 3 moves where they helped my kids move from apartment to apartment, I figured they were a good reliable service. BAD CALL. I had a 20 year old mahogany desk, they sheered the legs off one side making it beautiful firewood. Then when moving a closet/dresser unit, they gouged out the the sheetrock, damaged a door frame, destroyed a floorboard, and worse yet gouged huge section of my hard wood walnut flooring. The best part, The move insurance program got caught up in the junk file, so I didn't know about the added cover... read more
Extremely rude customer service got mad because I wanted to listen to a few more quotes from other companies
I received a quote to move 5 items 38 miles for $670. I did a virtual walk through with the estimator on zoom. They knew exactly what they were moving and how far. The final bill was $865. That is not acceptable. The items were picked up from my from front room and dropped off in the garage on the other end. They don't honor their estimates. I will never use them or recommend them to anyone.
This company charged me twice the amount quoted at scheduling and at confirmation of the appointment. They would not unload the truck until I paid. I was charged $467 to move 4 items 11 miles. Do not use this company. Not trustworthy.
Horrible experience with All My Sons. Booked with them a month ago for an upcoming move on Sept 16. Today for the confirmation call the lady I connected with was incredibly disrespectful and condescending on the phone. So now 4 days before I move I cancelled with All My Sons and found another company able to perform the move and give me an actual time frame right off the bat and for a better price. So if you're looking for movers, I'd recommend 3 Movers in the Houston area.
Business response:
Colin, We’re very sorry to hear about your experience during the confirmation call. This is not the level of respect or professionalism we strive to provide, and we regret that this interaction led to your frustration and cancellation. We understand how stressful moving can be, and it’s clear we fell short in providing the support and clarity you expected. Your feedback will be shared with our team to address this internally and improve our customer service training. If you’d like to discuss your experience further, please c... read more
Not responding fast. I need a job done today by 4PM. They are not responding fast with a decision whether to get the job done or not. I don't have time to wait for replies.
Business response:
We’re very sorry for the delay in communication and understand how frustrating this must be when you needed the job completed quickly. Your feedback is important, and we’ll review our response process to ensure faster and more timely service in the future. Best regards, Marie Senghore Community Coordinator
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.5 star rating with 3,969 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open at 7:00 a.m.