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All My Sons Moving & Storage
- Movers
- Houston, TX
About this business
Location details
22215 Cypress Slough Dr., Ste C, Houston, TX, 77073, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
A month has passed since they moved me but I found a new surprise when I was vacuuming under my bed. It seems that the two genius's that set up my bed put it together all wrong. Now I have to have someone come to my house to take the frame apart and put it back together correctly. If they couldn't even put a bed frame correctly, I would recommend watching every move they make!
Business response:
Thank you for contacting us, Janice. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move.... read more
They charged me $100 deposit which would go towards my moving.I moved maybe six pieces of small furniture no beds no dressers I moved 3.5 miles down the road to a public storage.And they would not let me get my furniture taken off the Van until I paid them over $500.They charged me time from their last place.They charged me 185 For the movers, the labor which they deserved more and the rest was for all my sons. I would never use them again. They are scam artist and you should see the place in the woodlands. That they have, i... read more
Business response:
Thank you for contacting us, Toni. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. T... read more
DO NOT RECOMMEND! This moving service was terrible - they argued with eachother during our move and then broke multiple items of furniture, my couch being one of them and then I was rushed to signed documents that I was not given the time to read. Everything from start to finish was chaotic. Not only that but I've tried contacting this company to discuss this incident and I never receive calls back and was even hung up on. Ace from the claims department was straight up rude regarding this matter and did nothing to try to res... read more
Business response:
Thank you for taking the time to share your experience Willow. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. We care deeply about our customers, and we want... read more
Imagine working for this company and just because a current worker doesn't have their use to partner they start harass and picking on u calling you out your name. Even when the boss says it's because they was late and don't have they partner to stick it out and work through it. Why should I be harassed at work when it's my first day it's a difference between telling a person what's is needed to be done vs telling a person what's they feel you can't do or tell them can you handle that don't be a Winnie
Business response:
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience whiles working with All My Sons Moving. We are committed to ensuring that all our employees are treated with respect and given appropriate working conditions. We value your feedback and are committed to making necessary improvements. Thank you for bringing this to our attention. Best regards, Marie Senghore Comm... read more
We used this company's services to move our larger, heavier pieces of furniture from a two-story house to a one-story house 2-1/2 miles away. The gentleman I spoke to to get the estimate and make the arrangements was very professional and willing to be available to answer any questions or concerns we might have had before the move. I felt very good about our decision to use this company. On the day of the move, I did get a call letting me know that the crew was on their way, and they did arrive at the expected time. They... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand.
This company is unbelievable! Sent us a 3 person team to complete packing and move us across town . They didn't arrive until 3:15pm . The crew were already exhausted from the first move for that day. Theyhad no bubble wrap for any packing and just threw items in boxes and o f course kitchen breakables were shattered. At 6:00pm I asked them if they would be all right for us to go get a bit to eat and the said that would be fine. I also offered to bring them back food from Whataburger and they were quite grateful and I took th... read more
Business response:
We are sorry Bobbye. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand!
Broke every TV Didn't wrap 75% of our belongings Didn't complete the move for days Broke glasses, furniture, crystal, plates and more totally over 6k in damages Contacted multiple times lawyered up
Business response:
We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) reference Number or the phone nu... read more
Worst move I have ever done and the most expensive. The movers pushed a dresser through a doorway on its side pulling up the threshold wood piece. When I pointed it out the mover said it was like that and they didn't do it. I attempted to tell them it was not like that and they continued to insist it was. The price was way more than expected almost $400 more than expected. Then the movers I guess expecting a gratuity told me it wasn't them I should be upset at it was the COMPANY. I wasn't upset at either the company or the m... read more
Business response:
Thank you for contacting us, Orville. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move... read more
We are attempting to contact you-no response at this time. Will update review as situation is rectified.
Business response:
Thank you for contacting us, Lisa. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. T... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.5 star rating with 3,638 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open at 7:00 a.m.