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All My Sons Moving & Storage
- Movers
- Pittsburgh, PA
About this business
Location details
150 54th st, Pittsburgh, PA, 15201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Let me start off by saying...this is the first review I've written. The day had come. It was time to move. The most dreaded day by all. I had run out of family and friends to call on. I had an offer by my oldest brother and his wife to help me if i got a truck. I knew I had to do it. I called 2 moving companies. The 2nd being All My Sons. I booked right away with them, based on price and accountability. I had hired movers in the past and. I did not have much faith in what was coming my way. I had many calls confir... read more
Business response:
Thank You for your kind words! I am sorry we could not give you a smaller time window, but we are very pleased that your moving experience was a great one!
Service was great! I would recommend this moving company for my neighbors in Pittsburgh!
Never use this moving service! I had to empty my car out 5 times after using this company I had a a brand new 1300 couch I had to give because they was just going to leave it out side for me to deal with on top of a almost 2000 bill never use this company waste of time and money beware!
Business response:
You deserve the absolute best experience. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Kindly provide your Customer ID (CID) reference number or phone number associated ... read more
Horrible. Period. Unskilled movers who had never worked together. Excessive damage to property.
Business response:
Pastor, We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) reference Number or t... read more
The first time I booked them they were late and landlord ended up leaving and locking my stuff in the apartment. Second time everything was good to go and they called me that morning saying they did not have enough staff for the move Not playing anymore games.....I'm done!!
Business response:
Our team is dedicated to preventing cancellations and ensuring you have the best possible experience every step of the way. Our sincere apologies for not being able to fulfill your move as planned. We value your feedback and are committed to using it to improve our services. Our customers matter to us, and we work hard to exceed expectations daily. Thank you for bringing this to our attention. Best regards, Marie Senghore ... read more
We were very dissappointed with several decisions that were made by this companies management. They did not send a large enough truck or men even though I questioned the estimator and quote. That resulted in three separate truck loads on multiple days. We were led to believe our move would be accomplished in 1 day (approximately 9.5 hours). Day one was a 12 hour day ending at 10:15 pm. Day two was another 3+ hours (and the move was delayed 4.5 hours because their truck broke down). Members of this companies management team w... read more
Business response:
Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. We care deeply about our customers, and we want to ensu... read more
This was one of the most chaotic and unprofessional moves I've ever experienced. The crew showed up unprepared -- they had to go to Target just to get tools. One of the movers had a hernia and quit on the spot. He later came back but didn't lift or do anything. A replacement arrived and immediately commented on how poorly the truck had been packed. They ran out of blankets because they had no plan, didn't know how to properly wrap items, and underestimated how many were needed. The replacement noted it had not been done corr... read more
Business response:
You deserve the absolute best experience Pam. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Kindly provide your Customer ID (CID) reference number or phone number associa... read more
Absolutely awful experience. We booked movers for 10:00 AM with the understanding we had them for the full day, paid hourly. They didn't show up until 4:00 PM, then told us at 8:00 PM they couldn't finish and would have to return the next day. All our furniture, clothes, and baby supplies for our 4-month-old were packed away, leaving us completely stranded. The manager promised 3 movers for the price of 2 and free boxes to make up for it-but the next day, only 2 movers showed up an hour late and took over 9 hours to still no... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator
Using All My Sons Moving was a nightmare from start to finish. I rarely post reviews but this company is such a mess that I needed to let people know my experience. It started the morning of the move when only 1 truck arrived, when my contract clearly stated 2, and the price I was paying reflected that. We called the local Pittsburgh office and the manager (John) was extremely rude to us and claimed that he tried calling to tell us of the change, but that never happened. The job was quoted to be around 5-6 hours but ended u... read more
Business response:
Thank you for taking the time to share your experience Steve. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. We care deeply about our customers, and we want t... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.1 star rating with 3,016 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open tomorrow at 8:00 a.m.