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150 54th st, Pittsburgh, PA, 15201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
We booked them 6 weeks before our planned moving date. I did all the paperwork for them, being honest that we had lots of boxes. The morning of our confirmed date they called to say a truck broke down and we would not be moved that day but 2 days later on Monday. I was promised a 'significant discount' for our trouble. Monday came and they were disorganized and complained about my boxes and bins and how many there were (I had warned the company of this). When they came to do the furniture, I was shocked at the volume of ta... read more
TL;DR - Movers held our items on the truck until payment was made prior to unloading. Movers had no experience moving items (uncovered mattress, face down on the sidewalk with the mover on top of it) They did not understand how to load a truck (small items were loaded first and not stacked). Claimed truck was 'full' despite being half full. Movers were instructed not to unload our items at our destination, UNTIL payment was made (which how can that be if time to unload was not accounted for?). Damaged walls and items. Had to... read more
Quoted about $800 to move a 1 bedroom apt about 20 minutes away. They ended up charging us over $1500 as they did everything possible to make sure they used up as much time as possible. Called and questioned it and got the basic run around. Stay away from these guys.
i Absolutely do not recommend using this company. We did the digital walk through as instructed and were told we need 2 26ft trucks for the move.the day of the move comes and the crews were good but the lead stood in the kitchen watching political and sports clips. We only used one truck. When the call came to pay, I shared nothing was in the second truck. The guy refused to adjust the number and I was stuck. I paid the $8,300 dollars and figure I would circle back. Multiple phone calls and nope. It's a binding contract. It ... read more
Business response:
Thank you for contacting us, Tarah, we value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call us as 844-971-2937. Should you email us, please include your Customer ID reference number or the phone number associated with your move. ... read more
Never use this moving service! I had to empty my car out 5 times after using this company I had a a brand new 1300 couch I had to give because they was just going to leave it out side for me to deal with on top of a almost 2000 bill never use this company waste of time and money beware!
Business response:
You deserve the absolute best experience. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Kindly provide your Customer ID (CID) reference number or phone number associated ... read more
Horrible. Period. Unskilled movers who had never worked together. Excessive damage to property.
Business response:
Pastor, We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) reference Number or t... read more
The first time I booked them they were late and landlord ended up leaving and locking my stuff in the apartment. Second time everything was good to go and they called me that morning saying they did not have enough staff for the move Not playing anymore games.....I'm done!!
Business response:
Our team is dedicated to preventing cancellations and ensuring you have the best possible experience every step of the way. Our sincere apologies for not being able to fulfill your move as planned. We value your feedback and are committed to using it to improve our services. Our customers matter to us, and we work hard to exceed expectations daily. Thank you for bringing this to our attention. Best regards, Marie Senghore ... read more
We were very dissappointed with several decisions that were made by this companies management. They did not send a large enough truck or men even though I questioned the estimator and quote. That resulted in three separate truck loads on multiple days. We were led to believe our move would be accomplished in 1 day (approximately 9.5 hours). Day one was a 12 hour day ending at 10:15 pm. Day two was another 3+ hours (and the move was delayed 4.5 hours because their truck broke down). Members of this companies management team w... read more
Business response:
Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. We care deeply about our customers, and we want to ensu... read more
This was one of the most chaotic and unprofessional moves I've ever experienced. The crew showed up unprepared -- they had to go to Target just to get tools. One of the movers had a hernia and quit on the spot. He later came back but didn't lift or do anything. A replacement arrived and immediately commented on how poorly the truck had been packed. They ran out of blankets because they had no plan, didn't know how to properly wrap items, and underestimated how many were needed. The replacement noted it had not been done corr... read more
Business response:
You deserve the absolute best experience Pam. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Kindly provide your Customer ID (CID) reference number or phone number associa... read more
All My Sons Moving & Storage has a 4.1 star rating with 3,203 reviews.
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.