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All My Sons Moving & Storage
- Movers
- Pittsburgh, PA
About this business
Location details
150 54th st, Pittsburgh, PA, 15201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
There were no moving crews available for my 12 pm appointment due to a previous appointment running late. They told me the next available crew was probably done at 2:15, but they'd try to find people in the mean time who might be free earlier. I called at around 1:30 and a spoke to a different person who said that there was no way any crew could be available sooner than the 2:15 people. I settled for that time period and was told they would arrive by 3 pm and would call me when they were on the way. At 3, no one had called m... read more
Business response:
Hannah, Our sincere apologies for any inconvenience or frustration caused. We always do our very best to avoid cancellations at all costs. We genuinely care about your experience and are committed to learning from your feedback to help us better our services moving forward. We care about our customers and constantly strive to do our absolute best every day. Thank you again for reaching out.
I don't know about the quality of this company but I can tell you about an inappropriate clientele interaction. I work in the same area and, due to construction, drive through All My sons 54th St parking lot. After looking up the street, (I didn't see this car) I was cut off by a driver and passenger (who was being dropped off, and I'm guessing was late for work as it was around 7:35 am). The car was speeding, pulled in front of me, held the horn on and both passengers were yelling at me. The car pulled into the same lot, an... read more
Business response:
Persad, Thank you for bringing this matter to our attention. We are truly sorry to hear about the unfortunate and inappropriate interaction you experienced. This behavior is unacceptable and does not reflect the standards of professionalism and respect we uphold at All My Sons Moving and Storage. We will be addressing this incident internally. Your feedback is important to us, and we take it seriously as it helps us improve our operations and interactions. Thank you for your understanding and patience.
Never showed up, we had to hire another moving company last minute. They never even let us know ahead of time, we had to go to hq and be told they couldn't find anyone. Don't work with these people. They said they'll refund us, we'll see.
Business response:
Audrey, Please accept our apologies for any distress or disruption this situation has caused. We work diligently to prevent any cancellations and maintain seamless service. Feedback like this helps us enhance our service. Thank you for your time.
THEY CANCELED OUR MOVE TWO DAYS PRIOR. NO NOTICE. RUN DONT WALK. Very unprofessional lousy service. You try to support the small guy and they turn around and screw ya.
Business response:
Penny, Please accept our apologies for any distress or disruption this situation has caused. We work diligently to prevent any cancellations and maintain seamless service. Feedback like this helps us enhance our service. Thank you for your time.
please note that while Maria S. "the business owner" takes the time to reply to all these bad reviews, not one thing changes in the end. when we called the company looking for help and or offering solutions, we could hear people laughing at us in the background. NOT professional. NOT trustworthy. Not reliable. PERIOD. End of story. Maria's copy and paste of a "owe we are so sorry that happened. thanks, we'll do better" is filled with empty promises and trite platitudes. do better All My Sons. it's the only way to change your... read more
Business response:
Hello Terri, Thank you for reaching out with your feedback. Our sincere apologies for any inconvenience or frustration caused. We always do our very best to avoid cancellations at all costs. Truly, we regret that this happened. We genuinely care about your experience and are committed to learning from your feedback to help us better our services moving forward. We care deeply about our clients and constantly strive to do our absolute best every day. Thank you again for reaching out.
None of their sons showed up. Booked over a month in advance, went through our entire inventory the week before the move and confirmed the job. Thirty minutes after the movers were scheduled to arrive, I was told they had to cancel because "all three movers were no-shows". They offered to possibly squeeze us in two days later -- not that it mattered, since: 1) that wasn't what we agreed to and 2) it was the last possible day to move out of our apartment. Based on the other reviews here, it looks like we dodged a bullet by do... read more
Business response:
Our sincere apologies for any inconvenience or frustration caused. We always do our very best to avoid cancellations at all costs. We genuinely care about your experience and are committed to learning from your feedback to help us better our services moving forward. We care about our customers and constantly strive to do our absolute best every day. Thank you again for reaching out.
This is the first time I have ever used a moving company, and it will for sure be my last. I was told prior to booking that they rarely do a move under $1000...okay, well me being naive I said okay. They told me that if we hired a third guy that the move would take less time. So we did. The move ended up taking 5.75 hours and I didn't realize they bill for travel too. It cost us almost $2k to not even have all our stuff moved. I told them that I only needed the bigger things moved, but it still took almost 6 hours to do it. ... read more
Business response:
Thank you for contacting us, Hannah. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move.... read more
Don't do it....just don't do it. This company called us a few days before our scheduled move and canceled on us, citing a suspect reason of not being able to load in wv and deliver to VA. Say what? Even if that is true you wait until now to tell us, when we have had it scheduled for weeks and they took our deposit. Now we are a few days from our move date with no movers, way to go.
Business response:
Our sincere apologies for any inconvenience or frustration caused. We always do our very best to avoid cancellations at all costs. We genuinely care about your experience and are committed to learning from your feedback to help us better our services moving forward. We care about our customers and constantly strive to do our absolute best every day. Thank you again for reaching out.
My partner and I both scheduled separate moves and put down deposits with them at least a month in advance. I was originally scheduled for Saturday but they had called the week before and told me they over booked so they needed people to move days. Eventually I rescheduled for a day earlier to combine my move with my partner. She was told to expect movers at 0800 Friday morning. Around 1000 she had not heard from anyone so she called them and they said that no one should have given a time estimate because that's not how the... read more
Business response:
Our sincere apologies for any inconvenience or frustration caused. We always do our very best to avoid cancellations at all costs. We genuinely care about your experience and are committed to learning from your feedback to help us better our services moving forward. We care about our customers and constantly strive to do our absolute best every day. Thanks for your time.
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.1 star rating with 3,085 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open at 8:00 a.m.