This profile has been claimed by the business owner or representative.
All My Sons Moving & Storage
- Movers
- Pittsburgh, PA
About this business
Location details
150 54th st, Pittsburgh, PA, 15201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
All my thieves should be the company name. we moved May of 24 damaged numerous walls and floors. STOLE A PISTOL. severely over charge at end. The dolly they brought had blown out tire. charged me for time that it took me to get these idiots a borrowed one. ABSOLUTELY WOULD NOT USE!!!!!!!!! PITTSBURGH PA
Business response:
Thank you for bringing this to our attention. Providing the best move experience is our top priority. Please know that we take these allegations seriously and our corporate team is proactively investigating. We would be extremely grateful to have the opportunity to discuss this in depth with you. Please reach out to us as soon as possible. You may contact us directly at wecare@allmysons.com or 844-238-8715. Kindly include your Customer ID (CID) reference number or the phone number as0sociated with your move. Again, thank you... read more
We used this company just about a year ago and when I look at the reviews on this site I am not surprised they settle out at 1 1/2 stars. Amazing how the 1 star reviews dominate the site. I don't think that is a fluke. For a company like this you should have the option to go negative stars. While the 3 men that actually did our move were courteous enough, they by no means showed any inclination to move quickly and efficiently. That was the least of our issue. By hiding by some regulations that they do not share with you a... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand.
I left a negative review and someone from the company posted that they want to resolve the problem and to call them. That's just for show. They want readers to believe they are doing something about it. I called and left 2 messages and no one has returned my calls. They are not being truthful. It's just so readers think they care. I would never use this moving company and I will do my best to spread the word.
Business response:
Our commitment to our customers is to ensure that all items are handled with the highest level of care. Elinor, we sincerely apologize for the necessity to file a claim in the first place as this is the opposite of our commitment. Recognizing that there is always room for improvement is the first step to providing the absolute best moving service. To be the best for our customers is our goal every time. Please reach out to us at 844-238-8715 so that we may work with you directly to resolve your claim. Thank you for giving us... read more
I want to start off by saying that the movers that handled us that physically did the job were great. Logan and 2 other men were kind and respectful of my furniture. I am assuming they were instructed to send the A team movers as a result from the rest of my experience. I booked my move 2 months in advance. A 3 bedroom house hold and a 10 mile distance. I put down a deposit. Had confirmation on the date selected. The day prior to the move I thought it was odd I did not receive a call letting me know what time they were going... read more
Business response:
Our sincere apologies for any inconvenience or frustration caused. We always do our very best to avoid cancellations at all costs. We genuinely care about your experience and are committed to learning from your feedback to help us better our services moving forward. We care about our customers and constantly strive to do our absolute best every day. Thank you for your time.
We had an absolutely awful experience. DO NOT HIRE THIS COMPANY!! We were first quoted 9 hours and that was with them packing out stuff. We had 90% boxed up so assumed it would be less. Then they came and had 5 people and 2 trucks. Pretty much it was 3 workers because I watch 2 sit in the truck and move a box from side to side. One worker took one board game at a time from the truck to the house...as they were in a box. So our total time with my husband and I moving stuff ourselves as well once they got to our new house was... read more
Business response:
We appreciate your feedback as it helps us continuously improve and evolve Sara. We're really sorry to hear that you’re not satisfied with the outcome of your claim. All My Sons Moving and Storage always aim to provide excellent service for all our customer and regret that this was not the case during your claim process. Please reach out at 866-941-1849 if you have any questions. Thank you for your time and patience.
Initially very responsive and engaged. They asked for a telephone number to discuss a quote more fully, then simply never called or replied to a message on Yelp. Just sort of disappeared.
Business response:
Marie-Louise, Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. Once again, we apologize for any inconvenience you’ve experienced, and we thank you for bringing this matter to our attention.
Never showed up, They never even let us know ahead of time, we had to go to hq and be told they couldn't find anyone. Don't work with these people. They said they'll refund us, we'll see.
Business response:
Alex, Our sincere apologies for any inconvenience or frustration caused. We always do our very best to avoid cancellations at all costs. We genuinely care about your experience and are committed to learning from your feedback to help us better our services moving forward. We care about our customers and constantly strive to do our absolute best every day. Thank you again for reaching out.
In response to your reply you did nothing to resolve the issue. Send me $400 more so I can get my dryer fixed on what you damaged. But if you don't then my review stands as the worse ever. I would never recommend your services
Business response:
Thank you for your patience throughout the claims process Maria. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 866-941-1849 if you have any questions.
If you enjoy getting ripped off, these guys are for you. They are the perfect scam. FOR YOUR OWN SAKE, PLEASE READ THE ONE-STAR REVIEWS HERE AND ON FACEBOOK... THE SAME SCAM DONE OVER AND OVER AND OVER AND OVER AGAIN. I'm talking about the Pittsburgh, PA franchise, but I can only assume these are common practices for all franchisees. 1. They'll give you a quote without coming to your home that's very good. You can't resist. In the case of my elderly cousin, 2 men for three hours to move from a 500 sq ft space about 8 miles ... read more
Business response:
Transparency in our service and pricing information is crucial to us, as it fosters trust with our customers. We are so sorry that we did not meet your expectations during your experience with us. This is not in line with our standards; not ever. We'd love to understand our opportunities for improving. Please get in touch with us via email at wecare@allmysons.com or call us directly at 844-238-8715. Be sure to include your Customer ID (CID) reference number or phone number linked to your move. Thank you for your time.
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.1 star rating with 3,085 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open at 8:00 a.m.