All My Sons Moving & Storage

Erin R. 

on Yelp

a year ago

DO NOT USE THIS COMPANY This was a horrendous experience start to finish and resulted in my very expensive leather furniture set, solid wood bed frame, wood chest of drawers and art being damaged/destroyed. As a first and ONLY time customer this was a careless and poorly managed operation. I was originally booked with another moving company in Boston and called into AMS Moving for an estimate. The representative said this was a "piece of cake move" and could be done in 4 hours MAX at $159/hr. I was stuck babysitting you... read more

Tracy T. 

on Yelp

a year ago

Bad customer service. A woman gave me a quote of $800 to $1000 for a 1 bedroom apartment using 2 men. I called back the next day to double check the price and spoke to a man who confirmed the price and assured me that it would only take 2 men to move my belongings. I got a call 2 days before the move and someone who I hadn't spoke with before told me I needed 3 men and the price was going to be $1500 to $ 2500! I couldn't find anyone else on such short notice so I had to go with them hoping it wouldn't take them long. I pack... read more

Erica P. 

on Yelp

a year ago

Honestly not sure why these guys are in business, they spent the first hour having me fill out paperwork, I informed them weeks before how much furniture we had , bunk beds day beds, they arrived with no tools at all. Had to wait for a guy to come take apart furniture he could barely do it and the movers left half of the stuff behind because they could not get it out too heavy lots of reasons they gave, took 11 hours, they charged me for my own moving boxes they used to pad my 5 lb tv which I told them not to take since I ca... read more

Christine P. 

on Yelp

a year ago

If I could give management 0 stars I would. Kathleen who answers the phones will make you feel pressured to book with the team and send you follow ups day after day. Like many others mentioned, I wish I read reviews prior to booking All My Sons. First off, you'll likely be connected with the call center in TX. They know nothing about moving laws/regulations in MA. They quoted me one rate, with a discount and even sent me the estimate to confirm TO WHICH I PUT A DESPOSIT DOWN ON, just to find out days before the move that t... read more

Angela H. 

on Yelp

a year ago

I recently moved a two bedroom apt with a few bags and boxes to a house. I was quoted on the phone $536.00 plus $179 for their supplies if used to secure my furniture. I was told I would get (2) men and a truck and it would take 3-4hrs. Instead they sent 1 healthy young man and another man who was not in shape who could barely move and he was new to their company. They were fully aware and the move was from 8:30am-4:30pm and charged me $1466 for their incompetence and broke off my dresser during the move. I complained about ... read more

Carolyn C. 

on Yelp

a year ago

All my sons movers were the absolute worst movers I have ever used. They took their time moving they were very careless with my furniture scraping the corners of a few of my tables and mattresses. They couldn't get my couch up a staircase that other tenants used to get their furniture and couch in. The office called and asked where else I would like the couch delivered. Seriously!! They left it on the sidewalk in the yard. The landlord and two other tenants who were older than the three movers got home from work and moved t... read more

M M. 

on Yelp

a year ago

absolutely read the contract as they will only pay by the pound for any damage and yet will insist on charging you for damaging your items. Which in my case their adjustment was a fraction of the value. Stay away or be fore warned. additional found the staff ghosted me during my attempt for a refund. needed to send daily texts and emails 

James A. 

on Yelp

a year ago

I should have read the Yelp reviews before booking with this horrible moving company. The call center on TWO occasions confirmed a move date on July 4th, which makes no sense, and I asked specifically if they'd move on this holiday, which was confirmed twice. They also didn't disclose all the extra charges until after booking and taking a deposit. I was quoted a great price, in writing, via email, that increased the morning of the move when they arrived. I guess I should have cancelled the move right there and left my 82... read more

Taig W. 

on Yelp

a year ago

DO NOT USE THIS COMPANY!!!! They are your nbf until it comes time to come through! A few days before the scheduled move they called to let me know the price has doubled. After more communications than I can count - text email phone calls - they woke up to let me know they are charging double because of the address. Avoid these guys - not good at all!