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Allstate Protection Plans / SquareTrade
About this business
When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
"I cannot say enough great things about this company. From the sincerity of the first person (Sam) taking my claim call, to the last person (Humberto) confirming product reimbursement check mailed, everyone was fantastic. When I called to follow up status a couple of times, I got the wrong department. Person on other end of line said they would have someone call me back. Square Trade did call me back, in under two minutes!!! I had a technician out on day two. Unfortunately my tv was dead, but I got my reimbursement check wit... read more
Business response:
“Thank you for sharing your story! We're happy to hear that the whole process was easy and seamless, right down to getting your check! Thank you for being a valued customer. ^AP”
"Had a great experience with square trade. They even waived my deductible! Highly recommended."
"This is my 2nd experience with Square Trade. Both times the staff was wonderful ! The service was quick, pleasant and my device was repaired and returned to me in excellent condition and good as new! thank you, Square Trade!"
"My Grandson had cracked his screen on his Tablet.I filed the claim online, and heard back same day.Very easy claim to fill out.Was sent replacement over night.With a return label for the broken tablet.I have never had anything taken care of so fast. My grandson loves the replacement, he was on it all weekend. Thank you so much for your fast and hassle free service."
Business response:
“Thanks! Very good to hear about the good stuff. We're happy your grandson was happy with the outcome!”
"I never use warranties, and I don't know why. Maybe it's the thought of having a long drawn out process of getting my item fixed. But since I did pay for it, I figured that I'd give it a shot. The lady on the phone was awesome, she was walked me through the process of my kids Beats Pill that stopped working. She sent me the postage through a email, and I was kept informed of every step of the process of fixing the speakers. The whole thing was so smooth and made me not worry so much about using warranties."
Business response:
“We totally understand but with us you don't have to worry! We're glad you tried us out! ^AP”
"When we contacted Square Trade by phone, the representative was very courteous, patient and knowledgeable! We followed the instructions faithfully and my daughter's smartphone was fixed in just 2 days!!! Although I wasn't expecting to pay more ($75) since we paid $99 when we enrolled to Square Trade for this phone. I guess it included the shipping back and forth and the service rendered to fix it. It's still worth doing it instead of buying a new expensive phone since it's not due yet to renew her phone. I'm glad I chose Sq... read more
"This is unbelievable. I called Square trade about a router that was under warranty but was having issues. It was picked up at my house within 2 hours of the call. I received updates via e-mail. I then received the router back, and repaired in two days. The entire project from my call to Square Trade to receiving the item repaired took one week or just 5 business days. AMAZING! "
Business response:
“That's awesome to hear. We value our customers and very much appreciate it when they take the time to tell us about the good stuff. Thank you! ^AP”
"I am very satisfied with the prompt warranty service we received after my 9 year dropped his new tablet the day after he received it. I made a claim and received a check in a few days. I have no complaints. "
"I have been a SquareTrade customer for years. Like any other form of insurance, it is something you do not want to pay for, but you are glad when you have it. In some cases, SquareTrade has helped troubleshoot problems with products that just needed adjustments. In other situations, SquareTrade has arranged for the repair or replacement of defective products, and most recently issued a refund of the purchase price for a product that could not be repaired. I will continue to use SquareTrade to protect my appliances and elect... read more
Business response:
“Very happy to hear such great praise. Thank you for sharing ^AP”
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.9 star rating with 28,631 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is closed now. It will open at 6:00 a.m.