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Allstate Protection Plans / SquareTrade
About this business
When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
I was pleasantly surprised by the quick and expedient action from my claim for a scratch in the lens of my glasses. I was not required to send them in or have a lens replaced. They simply asked for a receipt and sent me a check. Great customer service.
I found the steps to submit a claim straight forward and easy! And the process took one day!
Took care of my problem in less than a week with a very polite and understanding woman who assisted this 76 year old man who is not tech savvy or computer literate. Had a check in one week. I have bought many service agreements in the past from Allstate and never needed them, but this one time that I did, they did not give me a run-around, just took care of it and mailed me a check. without any problems. Thank you so very much.
The service was excellent ! We had no problem in submitting the claim, sending the ps5 out for service & receiving it back in a timely manner..thank you!
Allstate reached out to me and was kind to help me get a reinbursment. Thank you Allstate.
Business response:
Hello Reviewer4234710018, We apologize for any frustration surrounding your claim. SquareTrade’s goal is to provide our customers with the highest level of service that is both seamless and effective. We attempt to give our customers adequate resolutions that will solve their claims in a timely manner. However, we understand that everyday life happens and customers may face outstanding circumstances that do not allow them to fulfill their claim as quickly as they may have intended. We apologize for any inconvenience that may... read more
Broke phone had my refund for full amount q week after they got it
My experience was all good.
Had problems updating apps and phone was acting strange so I called to see if I could get my phone updated and instead they replaced it with a new phone. Only had to wait a couple of days for new phone and had it set up and ready in just a few hours. The only problem I had was the new phone had a different charging system and no charger was supplied with the phone so when it arrived I had no way to charge it. After acquiring a charger I was in great shape. I have had Allstate insurance for7 years and have had my and my wife'... read more
Was simple to long in and file. Only thing that wasn’t told to me when I purchased was there was a $25 fee to use it
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.9 star rating with 28,236 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.