This profile has been claimed by the business owner or representative.
Allstate Protection Plans / SquareTrade
About this business
Every thing was easy and timely
The claim was quick and fast and the turnaround for the reimbursement was 2 days!
Estoy muy satisfecho porque me atendieron en español y la persona fue muy amable y resolvió mi problema.
Item was not repairable so a full refund was issued. Perfect
Allstate was very easy to deal with and helped us solve our problem. Very happy with them.
The whole process, to submit and claim, is fast and easy. Beginning to end, Allstate protection plan is very efficient.
I had excellent experience with my Allstate plan that I purchased when I purchased a recliner through Wayfair. It had a seam come out, & the foot portion of recliner was sometimes laboring to move. Allstate directed me to online forms to fill out; I did, & I was reimbursed the entire amount of my purchase. I'm impressed, and I'm so happy with Allstate.
The professional representative handled my claim with tact and grace. The process was simple and easy, everything happened as expected, and my replacement product arrived quickly. My only complaint is that the delivery company did not follow my delivery instructions, and the shipment could have easily been stolen from the location where it was dropped off. Thankfully, I noticed the shipment had arrived as I was driving past my home!
Excellent customer service, I wouldn't hesitate to use again.
Business response:
Hello Reviewer2976215083, We are sorry to hear you are dissatisfied with your recent experience. SquareTrade offers a variety of protection plans that can be added at checkout online or in-store. In the event a plan is mistakenly sold to the customer, we do our best to provide our customers with the necessary support to process a cancellation. Our goal is to make this process as hassle-free as possible, and the cancellation requests can be completed by visiting our online portal or calling our support line. We are sorry for ... read more
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 38,323 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.