This profile has been claimed by the business owner or representative.
Allstate Protection Plans / SquareTrade
About this business
Responses were quick and resolved
First time using Allstate protection plan. This service was through my home warranty insurance. I had a tablet that malfunctioned and I was unable to use. At first I was not sure what to expect but after I was pleasantly surprised! From beginning to end of my claim, there was great communication, great service and my tablet was repaired to original state. Highly recommend. Thank you!!
My glasses developed a haze on them. I could not see clearly through them. I took them back to Sam’s Club where they were purchased. Less than 24 hours later, I received a call from Allstate. The customer service rep was most courteous and helpful in taking my information. A check was mailed to me and my glasses were replaced in less than 3 weeks.
We are pleased with the support we received. The record player model had a know issue and we didn't want a replacement model. We asked for a refund and the customer service agent helped get that setup for us.
Every time I called. Good service. My claim handled good. I received E mails , I answered and sent orrectppapers . They responded and I received my. Payment. They gave me very good Service. Thanks
I had a warranty covering my weed wacker for any damage. After a year, the product wasn't function properly and I put in a claim for replacement or repair. Within hours I received a reply that they would totally refund me for the product and asked how I wanted to be refunded. The whole process was quick, easy and simple.
Filing the claim was simple, received our claim payment from Allstate in a timely manner. Thank You!!!!
I called on a Thursday about my phone. Talked to a very pleasant, calm Customer service rep. Phone arrived that Saturday! I was blown away to say the least.
I was supposed to get a rebate for an item and I still haven't seen any email with the money back
Business response:
Hello Juan_almonte0, We are sorry for any inconvenience you experienced with your recent claim. SquareTrade does our best to make the claim process as smooth as possible by obtaining detailed information pertaining to your claim. During the process of providing a quick and effective resolution, SquareTrade may request responses in the form of confirmations or additional information based on the nature of the resolution.. These communications ensure that SquareTrade is able to provide a better solution for our customers in a ... read more
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 39,994 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is closed now. It will open at 6:00 a.m.