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Allstate Protection Plans / SquareTrade
About this business
I found the claims process to be simple and the service was hassle free. I need up getting a refund check in the mail and it arrived quickly and was deposited without any issues. I would purchase this warranty again in the future.
1) Dropped phone, screen shattered. 2)Took over 3.5 hours and speaking with 9, (NINE) different CRMs to finally get a replacement phone. I am somewhat satisfied, I did eventually got a replacement phone. I cannot imagine if it had been a high priced item like a OLED Television or camera to get a fix or replacement.
Only 2 models of TVs, not of the same brand were offered as equal replacements. The replacement was received today and the video quality is so poor as to be unbelievable. Square Trade says they can do nothing despite their policy saying there is a 30 day window for disputes. We are giving the new replacement TV away and purchasing another. This time without a Square Trade warranty.
Business response:
Squaretrade does our best to offer replacement TVs which are brand new and comparable or better than the original product. Though we understand that you felt that had not been your experience, and for that, we apologize. Please email your claim or warranty details to reviews@squaretrade.com and include "Trustpilot Review" in the subject line. We'll inspect the situation and follow up with you directly to see what other help we can provide. Thanks, JR
Both monthly fee and $50 upfront fee would have paid for fix so I think it's not true coverage It's "pretend" coverage.
They did nothing for me. What a waste of money for the warranty. Never again!
My experience with Square Trade was good. They came through for me when my printer stopped giving dependable service printing. Something had gone wrong and it no longer recognized the cyan cartridge for printing and would not successfully align pages any longer either. They gave me a refund to use toward purchasing another printer.
Haven't heard back from them yet
The refund process was so quick and easy
They made me feel like they couldn’t help me
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 37,083 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.