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Allstate Protection Plans / SquareTrade
About this business
I GOT MY PERTECTION MONEY AND IT'S REALLY SO COOL TO BE WITH A COMPANY WHOM HAVE YOUR BACK IN GETTING PAID BACK IF YOUR PRODUCT TEND TO JUST DON'T WORK ANYMORE FOR YOU. SO IF YOU HAVE A PROBLEM THIS COMPANY WILL BACK YOU UP. JUST MAKE SURE YOU PDF ALL YOUR COPIES OF YOUR SALE RECEIPTS AND UPLOAD THEN.
I’m always trying to be cautious and insure any big items I purchase but when items aren’t covered due to natural disasters beyond my control it’s a waste of money. I’ve waste much money with insurance period.
I haven't gotten my money?
Business response:
Hello PreciousAngelfish-95443, We apologize for any delays you have experienced with your claim. SquareTrade does our best to provide our customers with efficient and effective resolutions since our goal is to eliminate any issues that can cause a delay. If customers have any issue with receiving their payment, our goal is to correct it before it causes further delays. We reached out to you to address this matter and to provide additional support. Thank you, LS.
Tried calling and was told to make an account. The password never worke. I eveñ ask for a supervisor who couldn't hear me. Send me to Apple support. I was on Cricket. Finally I called NFM the company were I bought the warranty to Get help one person listen to me and made a settlement. It took two weeks.
Business response:
Hello FoolishPorcupine-86730, We apologize for any inconvenience or frustration you faced during your recent claim. SquareTrade does our best to provide expeditious and hassle-free service to our customers since our goal is to provide a smooth claim experience and eliminate any issues that can cause a delay. We want to ensure that you have the support you need during the claim process, either via phone or our chat feature. We are very sorry this has not been your experience. In this case, we were happy to speak with you and ... read more
Customer service was wonderful the only issue is that I haven't received my check.
Business response:
Hello BraveHornet-15930, We are sorry for any inconvenience you experienced with your recent claim. SquareTrade does our best to eliminate any roadblocks that might affect customers. We send checks via USPS First- Class mail. It can take up to six business days for customers to receive their checks. We were happy to speak with you and provide additional support regarding your claim. Thank you, LS.
SCAM ALERT | ZERO STARS- I had items approved for claims, they even had me take a lesser amount that the item is worth for a supposed fast claim. You get an email like so: "Your Allstate Protection Plans claim has been approved for Fast Cash. We are processing your payment and you'll receive an email shortly once the payment has been confirmed. Your eGift Card will be sent to the below email address : (removed for this post) As a reminder, there is no need to send your damaged item to us. Please note that this payment comple... read more
Business response:
Hello Jason, We apologize for any dissatisfaction with your recent experience with us. SquareTrade does our best to provide our customers with efficient and effective resolutions since we strive to make the claim experience as hassle-free as possible. Once the required documentation is submitted, we aim to process the claim as quickly as possible. We are sorry this was not the case with your claim. At this time, one of our specialists has reached out to you to discuss this and ensure the proper support is provided to resolve... read more
My computer died so I sent it to the them and they said they can’t fix it so they sent me the check
I had to make 10 phone calls into AllState for my issue to be resolved. I made a purchase and was trying to get a refund of money. Instead of getting my money back I received an egift card to be used at Walmart.
Had to google for a contact #. Claim resolution check over 1 week late.
Business response:
Hello younganj, We apologize for any dissatisfaction with your recent experience with us. SquareTrade does our best to eliminate any roadblocks that might affect our customers. We send checks via USPS First- Class mail. It can take up to six business days for customers to receive their checks. Although the process is usually quick, we might experience some delays. We are sorry this has been your experience. We reached out to you to address this matter and to provide additional support. Thank you, LS.
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 39,122 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is closed now. It will open tomorrow at 6:00 a.m.