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Allstate Protection Plans / SquareTrade
About this business
Square Trade serviced claims in a short and wonderfully time limit.
Please tell your Techs to inform Customers of the possibility of you sending e-mails to their “SPAM FOLDER!!”
Not able to solve my claim with TV
Almost impossible to reach a human by phone. Then the contact promised action which he did not take so that means he lied to me. Finally i did reach another person who decided to handle the complaint with a proper refund which I rec'd today. I would never choose to deal with that company again.
Although Square trade paid off the policy, they could not find a reliable company to contact me and repair the item which is very very reparable. The service from the outsourced company was miserable. Don’t count on Square trade to ever repair an item for you.
For a no hassle process it sure is a hassle! Had to send it to them as I couldn't possibly have gotten a broken screen replaced locally. Shipped it. TWO WEEKS AFTER I HAVE CONFIRMATION that they rcvd it I get a notice that they've rcvd it and the clock starts ticking on the 2-5 day repair although it's not really a clock and it's not really ticking and they have given themselves plenty of leeway to let this drag out forever waiting on parts if that's what they deem the slow down is. Not impressed with the no hassle process o... read more
I got accident coverage for a monitor, when trying to make a claim they will say that they do not accept monitors. Here is they exact email wording... "We do not offer accidental coverage on stationary items , such as a monitor" Meanwhile the Policy I received on email clearly states provisions for computer monitors... ---K. Accidental damage, cracked or damaged monitor, laptop or display screens, liquid damage, lost buttons or knobs etc., unless optional accidental damage from handling (ADH) coverage was offered and purchas... read more
Called square trade when I had an issue with my phone and they said they couldn't honor and would refund the money for the coverage. I read the coverage from the email they sent me to the lady I was speaking to which said was part of the coverage but she just gave me a run around, what a complete waste of my time.
We purchased a printer with warranty and so glad that we had the warranty as the printer was horrible. We contacted SquareTrade via online and was able to get our claim processed quickly, along with the check within a week of the claim. We are sorry that we had to go through the process with this printer, however, SquareTrade surely delivered on their warranty agreement.
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 39,122 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.