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Allstate Protection Plans / SquareTrade
About this business
When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
The tech person, Coco, was exceptionally supportive and patient and kind and helpful. As I had questions, he walked me through the steps. I'm 74 years old, a little techy myself, but with a hearing issue. Coco slowed down his speech enough to make it a team effort. Very pleased with results and suggestions for a remedy, if needed. I was given another number. In case further help was needed. Which it hasnt, so that is really good.
I didn't think that the actual filing of the claim was a simple task, but the end result was fine. I was a bit displeased because my last correspondence was to call customer service when the items were in my presence and to take my time. These were summer umbrellas and were stored away until March, so I did indeed take my time from November and when I called, my claim had been closed for not corresponding. Fara was VERY helpful to reopen the claims and process the refund, so all good!
Allstate responded in a timely manner to fix my recliner.
I was expecting a problem because that is just how business is these days, but I was pleasantly surprised they honored the warranty and paid that day.
Things went smoothly, the claim was made and I have the money to replace the broken glasses. The system worked just fine!
Worked to resolve fairly.
HAD TO USE ANOTHER COMPANY OUT OF ASSIGNED CONTRACTED SERVICE COMPANIES. WE WERE RE-IMBURSED FOR OUR OUT- OF-POCKET EXPENSES ONCE THEY VERIFIED THE SERVICE WAS COMPLETED AND WORKING WITHOUT ANY ISSUES. THE RE-IMBURSEMENT CHECK WAS ISSUED IN A TIMELY MANNER.
The representative walked me thru some trouble shooting issues and it seem to work. After they repaired my printer and returned it. He also stated that if I need help to give them a call back. It’s working for now
I spoke to a handful of people from Allstate Protection and they were all very helpful. Within 10 days my parts were in and a service rep came by and fixed my refrigerator! Very pleased with Allstate!
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.9 star rating with 26,876 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is closed now. It will open at 6:00 a.m.