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Allstate Protection Plans / SquareTrade

4.4

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4.439,129 reviews
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Unbotheredbeautysophisticate1010's profile image
Unbotheredbeautysophisticate1010 
4 months ago

The insurance agent said all I had to do was return the item to the store(office chair) and they would take care of the rest. Walmart wanted a UPC label or something identifying the chair specifically. There was nothing like that attached to the chair. They eventually accepted it and processed the return. Thank goodness. 

Reviewer2140890798's profile image
Reviewer2140890798 
4 months ago

The technician was professional, knowledgeable, and explained the problem well. He fixed the problem quickly. I took away one star because they we had a schedule on one day that they never showed up to and never contacted us telling us they would not be there. They emailed and set up another appt and showed up and fixed the problem. 

Reviewer2259088636's profile image
Reviewer2259088636 
4 months ago

Thanks to Ameem the process went quick and easy. I have ALLstate protection plans on all my purchases that need protection. Thank you for quick and easy process 

Business response:

Hello Reviewer2259088636, We are sorry to hear that you are dissatisfied with your recent experience. SquareTrade does its best to provide a smooth claims experience and eliminate any issues that could cause delays since we strive to offer expeditious and hassle-free service. In your case, the resolution required submitting a form to finalize the process. We apologize for any confusion when we informed you of the next steps, but one of our specialists has reached out to you, and the issue has been resolved. Currently, one of... read more

lsmandeville's profile image
lsmandeville 
4 months ago

The insurance guy from square trade got us a new tv since old one not able to repair. We had it the next day after filling out all the paper work. Excellent service 

Reviewer2335076686's profile image
Reviewer2335076686 
4 months ago

This was easy, communication was great, and service was very fast. I have nothing but high praise for the insurance company. 

Reviewer815304033's profile image
Reviewer815304033 
4 months ago

Great response and service. Once it was verified my tv was broken and covered I was able to order a new tv. It was delivered in two days. 

ladycheque's profile image
ladycheque 
4 months ago

The Process to file an Allstate's claim was Easy with Noora's Step by Step information. A rapid response email stated that My claim was Approved within minutes! The next day I received an email informing me that I may choose a new Microwave from three choices. I made a choice but did not know how to proceed. Again Noora led me to reply to the email. My Microwave was to be shipped within 2 to 10 days, from January 2nd to January 12th. However, I had a Walmart Grocery Curbside pickup scheduled on January when I was Delighted t... read more

Reviewer1874250406's profile image
Reviewer1874250406 
4 months ago

Really fast and very informative! 

Reviewer465099173's profile image
Reviewer465099173 
4 months ago

Had to get a dryer repaired. The turn around time for the reimbursement was very quick. 

Frequently asked questions about Allstate Protection Plans / SquareTrade

How is Allstate Protection Plans / SquareTrade rated?

Allstate Protection Plans / SquareTrade has a 4.4 star rating with 39,129 reviews. 

When is Allstate Protection Plans / SquareTrade open?

Allstate Protection Plans / SquareTrade is closed now. It will open at 6:00 a.m.