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Allstate Protection Plans / SquareTrade
About this business
The support was good and the team was great at keeping us updated and keeping us informed on what would happen next.
Best experience ever. Great communication overall very professional.
After all the trouble shooting on my other TV to no avail I was surprised that they offered me a new TV and pick one out of four with no questions asked. The Allstate protection plan was worth it.
Excellent contract service. The customer service representative was excellent and went above expatiations. He answered all my questions and even filed the claim. While we were still on the phone conversation, I received the email confirmation and the email refund. Blessings to the customer service representative. He was outstanding.
I had to apply for the coverage I purchased. Allstate handled the application quickly and to my expectation.
It was a bit confusing but everything went well at the end.
I rated Allstate excellent on timely reimbursement for the claim. It was difficult to determine how to file the claim however. I suggest Allstate make the front end of claim processing more visible/ easy to find to the customer needing to file a claim. Once approved for the claim, everything worked smoothly and very efficiently.
Bought a dehumidifier that failed. It was easy to get it returned and refunded except I had to contact a few repair centers first. No one would touch it and parts were unavailable. It was inconvenient to have to do the legwork but that's life I guess. Also once they approve the refund I had to box it up at my expense and return it. So I lost about $30 on a $180 purchase plus they don't refund cost of warranty, and they gave it as a home Depot credit instead of a gift card I could use anywhere. Why 5 stars? At least I got mos... read more
When my hot tub quit working I reached out first to the manufacturer I was told it was a couple months out of warranty. I contacted the Allstate insurance and they refunded me the price of the tub. I'm so glad I opted for the insurance.
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 39,439 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.