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It was a bit confusing but everything went well at the end.
I rated Allstate excellent on timely reimbursement for the claim. It was difficult to determine how to file the claim however. I suggest Allstate make the front end of claim processing more visible/ easy to find to the customer needing to file a claim. Once approved for the claim, everything worked smoothly and very efficiently.
Bought a dehumidifier that failed. It was easy to get it returned and refunded except I had to contact a few repair centers first. No one would touch it and parts were unavailable. It was inconvenient to have to do the legwork but that's life I guess. Also once they approve the refund I had to box it up at my expense and return it. So I lost about $30 on a $180 purchase plus they don't refund cost of warranty, and they gave it as a home Depot credit instead of a gift card I could use anywhere. Why 5 stars? At least I got mos... read more
When my hot tub quit working I reached out first to the manufacturer I was told it was a couple months out of warranty. I contacted the Allstate insurance and they refunded me the price of the tub. I'm so glad I opted for the insurance.
From start to finish to delivery finish everything was GREAT!! All done in an awesome time manner!! I love my new and improved ice nuggets maker!! Great job Allstate!! Thanks!!
I had a remote control stop working. I contacted Allstate insurance protection, and they were very receptive to my claim. I sent the remote in and after a few weeks, they repaired it and returned it to me. No hassle on my part.
Professional and courteous technical support was initially provided. A hardware failure was ultimately diagnosed and reimbursement provided.
We had bought a a robot vacuum some time back and my wife loved it and eventually stop keeping a charge. I filled a claim and it was very easy and got a response quickly and with no hassle got the refund. So it's well worth having it on our new cordless vacuum as well.
Kept me informed every step of the way
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 39,129 reviews.
Allstate Protection Plans / SquareTrade is closed now. It will open at 6:00 a.m.