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When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
Worked exactly like the plan said it would. Bought the 3 year coverage - product broke at 2 year point. Allstate covered all repairs.
I got a quick resolution on my claim for a Frigidaire dehumidifier that failed after two years running. The settlement was satisfactory after getting several years service from this unit. I was sent a Walmart gift card, which I applied toward purchase of a new (hopefully better) dehumidifier. The claim service went smoothly, no hassle at all. I was pleased.
While I'm glad I purchased plan, I am disappointed that I was transferred to the manufacturer, and had to deal with a third party, for my guarantee. It was covered, but I'm still waiting for reimbursement.
Our claim was handled very quickly and professionally. We would have rather had our furniture repaired vs. being reimbursed for the cost of purchase, but overall we are satisfied.
They were professional and troubleshot the issue with my television when it still didn't work. They refunded my purchase price.
Plan offers the full coverage that I look for when I buy electronics, all at a low price :)
It was easy to answer questions and send back for quick free repair
Thank You!.service as described .
There was some confusion on Allstates side that makes it seem like all my info wasn’t together in one place. Once something was resolved, I was told I’d get an email but then that email would say to call in. That happened several times when the whole thing originally started as a chat. Could definitely benefit from having one avenue of communication instead of several different ones.
Allstate Protection Plans / SquareTrade has a 4.9 star rating with 28,589 reviews.
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