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Allstate Protection Plans / SquareTrade
About this business
When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
I had an issue with an item was given the option to replace, the overall transaction went smoothly and easily. The only issue I have is that the item I chose was on back-order, I did not find this out until a week later when i went to the vendor website.
Business response:
Hello, We apologize for any inconvenience faced during your recent claim. SquareTrade does our best to provide prompt and hassle-free service to our customers. We also do our best to give updates on every step to ensure a positive customer experience. Again, we are very sorry for any frustration you have endured. One of our specialists will be reaching out to provide further assistance. Thank you, BH
Helped us troubleshoot, paid for return shipping, performed diagnostic and then wrote us a check for the full amount less shipping and sales tax!
Website/chat was a waste of time, but real time phone was a good experience and problem taken care of...
So far no runaround and the site is very user friendly. Just waiting on results of my product return. Thank You for being an upstanding insurance that stands behind your product.
Had a warranty on an office chair that broke after about a year. Square trade offered about 70% of purchase price toward a new chair, or choice to try having fixed. I was very happy with this offer, received check about 3 days later.
they helped us out and gave us a new TV
Everything was done very professionally
My issue was resolved and my refund paid in less than twenty minutes.
Fast, friendly service. No wait time. Did a great job fixing my cell phone screen.
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.9 star rating with 25,633 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.