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Allstate Protection Plans / SquareTrade
About this business
When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
As always, I had absolutely no problem getting my issue resolved.
We sent the phone in and they fixed it and sent it back, it took approximately three days, but works fine.
My item was $56.00 after tax before the protection. They offered a gift card for $45. Then said they would refund the difference of what ever it coast to replace it. Why not give me a card at what I spent to get the item so I dont have to go through another process unless the item went up in price.
Very easy to purchase, register and much later, make a claim. Claim was processed within hours, and I had a check a few days later. Never had this before with any claim. Very satisfied with my experience.
I submitted my claim, received an email to call to speak to an agent. The automated voicebot sucked, but that's all of them. I got transferred three times, asked the same info name, phone number, etc....The third time I spoke with a gentlemen, who was patient with me, trying to read the tiny writing on my item. (I think the manufacturer could use a larger sticker and font size for Serial Numbers and the rest of the product information. The representative was good, my only gripes were the automated voiceprompt and super small... read more
my item broke and I filed a claim got an label to ship it off in a few minutes, within a week my product was back and fixed with no problem love it!!!!!!
Our computer was fixed and returned in less than a week!
It's been a month since I heard from the Claims Dept. Can't give a higher rating because my issue isn't resolved yet. They did respond directly at first and asked a few more questions which I responded to. Waiting for a final decision. As far as the Todke Brand I purchased, I believe it's a fly-by-night Sister Company just like VIVI and Ancheer. Wish I would've watched the YouTube video before my purchase.
Very Quick and helpful. Greta plans
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.9 star rating with 29,425 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is closed now. It will open at 6:00 a.m.