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Allstate Protection Plans / SquareTrade

4.4

About this business

When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company. 

4.436,513 reviews
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AnxiousBat-793's profile image
AnxiousBat-793 
2 years ago

I purchased a Garmin smart watch and 2 years Allstate coverage came with the purchase. About 6 months into it, the watch face went blank and I activated a coverage claim. Communications with Allstate were very prompt and clear. A mailing label was sent and the watch sent in for possible repair. Again, communications were good with Allstate letting me know when it was received and then letting me know that the watch could not be repaired and they were sending me a check. In less than a week a check covering the purchase price... read more

GentleBison-11789's profile image
GentleBison-11789 
2 years ago

Customer service was good. But they wanted me to send the entire game system in, for an issue with the controller. We just went and bought another controller instead of doing all that. That’s ridiculous. 

judychorostecki's profile image
judychorostecki 
2 years ago

Everything was handled in a terrific manner 

NINAR0901's profile image
2 years ago

I spent 3 months trying to get this resolved. Finally the last rep was helpful and polite but I still do not have my replacement tv 

JanetBradeen's profile image
JanetBradeen 
2 years ago

Speaking with a representative vs. trying to handle it all online was much better. They could guide me through the process. 

ModernPigeon-47135's profile image
ModernPigeon-47135 
2 years ago

Person knew the solution and it worked. 

WanderingStingray-19351's profile image
WanderingStingray-19351 
2 years ago

I had a great experience. The representatives were very attentive and clearly worked hard to rectify the situation. 

HealthyStork-80008's profile image
HealthyStork-80008 
2 years ago

It was super service from Allstate but being 77 yrs old ,I was emailed the card. Used it at Sam's Club had a balance of $58.00 dollars but being not a techi I deleted it by mistake. People at Sam's never saw a gift card on a cell ph. So I am out of $58.00. I requested a check but was given the card by your agent who was actually very nice. Anyway if you could retrieve the $ amount I would appreciate it. FYI I cleaned my pH up before I realized what I did. Thank you, Clifford Kish 

KindNighthawk-53853's profile image
KindNighthawk-53853 
2 years ago

Speedy, excellent customer service from starting process to end results. 

Frequently asked questions about Allstate Protection Plans / SquareTrade

How is Allstate Protection Plans / SquareTrade rated?

Allstate Protection Plans / SquareTrade has a 4.4 star rating with 36,513 reviews. 

When is Allstate Protection Plans / SquareTrade open?

Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.