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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,410 reviews
Dwight's profile image
Dwight 
a year ago

Professional. Always provide good service 

Business response:

Dear Dwight, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Bob's profile image
Bob 
a year ago

Use local vendors , ac people left something off that could of burnt down house 

Business response:

Dear Bob, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Jason's profile image
Jason 
a year ago

The level of coverage and the contractors that AHS works with are phenomenal! My home is in good hands with AHS 

Business response:

Jason, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Jose Navarro's profile image
Jose Navarro 
a year ago

American Home Shield has great customer service. The only problem is that they don’t have all the up to date information with companies. There is a case where I requested AC service and it looked like the AC person fixed the issue but something was not quite right. I tried getting in contact with the company and feel like I got ghosted. When I tried to reach out to American Home Shield they were not able to get a hold of the company either. They were only able to email the AC company. To this day I still do not have an answe... read more

Business response:

Jose, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Susan's profile image
Susan 
a year ago

Anytime I have called with an issue it is taken care of instantly. All the companies have been terrific!!! Love American Home Shield, gives you piece of mind knowing you are dealing with professionals. 

Business response:

Dear Susan, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Jason's profile image
Jason 
a year ago

I feel that we are saving money, and gives us piece of mind. 

Business response:

Jason, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

William's profile image
William 
a year ago

Did not really like having to pay almost $2000 for an installation that took 3 hrs. 

Business response:

William, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah 

Mizella's profile image
Mizella 
a year ago

American home shield handled my claim quickly. I had water damage due to a major storm. The company assigned showed up the next day . Glad I purchased this warranty. 

Business response:

Mizella, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Jim Cook's profile image
Jim Cook 
a year ago

I have been a subscriber to AHS for many years and have had numerous occasions to avail myself of their services. Ihave always found the contractors dispatched to resolve my problems to be prompt, respectful of my home, honest and trustworthy. I have experienced no issues. My only complaint with this past service call was the fact that after the problem with my air conditioning unit was fixed, it required 4 lbs. of freon at $185/lb. As AHS allowed only $10/lb., it cost me an additional $740 for just the freon. An online sear... read more

Business response:

Dear Jim, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,410 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.