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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I like the fact that it was easy to schedule my two work orders (refrigerator repair, bathroom sink slow running facets. What I don’t like is: since the initial visit the follow up for both work orders has not been scheduled, nor completed.
Business response:
Dear Curtis, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah
Both companies that came was polite and thy knew their job . Everything is working so I’m please
Business response:
Brunilda, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
AHS has been a really great decision for our house. They have been very responsive assigning local professionals to address our needs. I highly recommend AHS to anyone looking for a home warranty company.
Business response:
David, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah
I just wish that ( in some cases) they send out contractors that have more experience. Overall, AHS is pretty good.
Business response:
George, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
I've had a contract for a little over a year and I have already got several appliances repaired quickly and professionally. I'm very happy with this service
Business response:
Lucida, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
Honestly... claims are handled quickly and most stuff is covered. Every once in a while I'll have to pay more than the deductible, but that doesn't happen very often. Good company
Business response:
Dave, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
You hear so many bad stories about warranty companies, but I’ve been very happy and impressed by American Home Shield. They initiated the claim in a timely manner, and their vendors responded in a timely manner.
Business response:
Connie, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
I have used the service only once since I purchased the policy and so far so good
Business response:
Erika, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah
I gave a 5 so far because, I've used my warranty twice, but my response to my request are always prompt. I've never had an issue yet. I do everything online so I never spoke with AHS customer service once. I've never had too.
Business response:
Danielle, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,410 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.